Amazing customer service from Nada! I have just had the most amazing support from Nada. After accidentally deleting all my emails by messing around where I shouldn't have been, Nada spent a really long time (and with a lot of patience for my incompetence) helping me to recover everything. Amazingly helpful and friendly! Absolutely excellent customer service!

Email suddenly stopped working at 3pm… Email suddenly stopped working at 3pm yesterday across all my devices. Saying failure to connect to server so clearly a technical issue at TSOHOST side. No live chat, no phone number for support so had to raise a ticket for help on their supposedly 24x7 support. 24 hours later no response and no email working which is crucial for me. Do not use them! Update: ZH I am still waiting for your private message for my personal details. Update 2: The response below from the business is clearly just a placeholder with no real urgency as I have still not received the message for my personal details. To save you time the ticket I have already raised is #3683448 Still waiting. This is beyond ridiculous. Is this company still even trading???

I have been with this company for over… I have been with this company for over 10 years with no concerns, but the last 18 months have been shocking! Their live chat customer service no longer exists, and they take days beyond days to respond to a simple request. Worse still, they set it up incorrectly and then take even more days to fix their errors. I will eventually move over to Siteground as a host as their customer service is out of this world compared to Tsohost's current trash.

What an amazing company TSO are… What an amazing company TSO are especially Nada, she sorted out my SSL certification so swiftly and efficiently.I would highly recommend TSO particularly if you deal with Nada !!

Incredible Service I had to reach out to TSO Host as I didn't know where else to turn with a technical issue with my new domain. I told the agent Andreea that I was a total novice and didn't really know what I was talking about and they were amazing! Didn't make me feel silly for asking for help, sorted the issue and even explained what the problem was so I could understand it. I couldn't recommend TSO Host enough, they are fantastic.