Andrew was great Andrew was really helpful and went the extra mile to help troubleshoot the issues I was having with my website following using a third-party tool. I really appreciated their help and the level of detail they provided into the issue. Thank you.

Excellent service and support I have used tsoHost for a number of years and generally have been very pleased with their service and support. Most recently, for example, I had a problem which required updating the DNS records to one of my domains which I was having great difficulty changing myself. (I'm most definitely a non-techie in this regard). Having sent off a support ticket I was therefore delighted and relieved when Martin got back to me saying that he had sorted everything out. Just the kind of excellent support that I needed and value.

I have been with this company for over… I have been with this company for over 10 years with no concerns, but the last 18 months have been shocking! Their live chat customer service no longer exists, and they take days beyond days to respond to a simple request. Worse still, they set it up incorrectly and then take even more days to fix their errors. I will eventually move over to Siteground as a host as their customer service is out of this world compared to Tsohost's current trash.

Customer Service needs people, not bots After a useless and timewasting effort with your bot customer support pop up, I raised a ticket to resolve a problem on how to pay an invoice when the saved card (out of date) was the only option. I helpful guy called Martin wrote straight back and over a couple of hours everything was sorted. Thank you for a real person!

Thank you NADA Thank you to tsoHost for the support they have especialy NADA. She was so nice and helpfull. Guiding me through the proces to sort my problem out and as well doing it for me, saving me from going through the whole stress. Thank you NADA and all the best to you and the team.