False condition descriptions They should be more descriptive in their condition definitions. I selected “good” as it met that requirement when cleaned and to the naked eye. Apparently, it wasn’t good enough under magnification and special lighting. It didn’t even look like my phone anymore. This greatly impacted the cash received as the dollar difference between good and fair was significant. They no longer were the highest paying vendor. I would have went and traded my phone back to the store for a higher rate than what I received but the hassle to get it back was not worth the effort. I won’t use them again.

For years I've been selling my Apple… For years I've been selling my Apple products to MaxBack and they're very fast and efficient. Recently I sent my iPhone back with their provided label, and it somehow got lost in the shuffle. The support staff was very efficient in helping me, and also having to extend the 30 days return, because it took the USPS over two weeks to deliver the package. After that it was very quick for them to examine my phone and delver the money to my account. Thank you.

Easy to work with, fast and fair! Great communications, easy process, fast refund. Got full value they quoted me too. Have used several times before for selling Apple products. They offered over $100 more than Verizon or Apple. Highly recommend!

Fast and easy Fast and easy. The whole process went smoothly, even though my initial condition estimate was downgraded. They handled the downgrade efficiently and included pictures that made it easy to see the problem. I had used a coupon to get an extra $10 for my exchange, and when I didn’t see that included in the final amount I thought I’d have to talk to someone on the phone. But when I checked my order online it clearly explained that the downgrade brought the total under $100, disqualifying the coupon. Again, clear and simple.

Top dollar for my samsung galaxy I got top dollar for my samsung galaxy phone. it was fast and convenient. I just printed off the prepaid label, packaged up the phone and charger and mailed it. A few days later I had my offer. As soon as I accepted it, the money went into my PayPal account. I would highly recommend this company!