False condition descriptions They should be more descriptive in their condition definitions. I selected “good” as it met that requirement when cleaned and to the naked eye. Apparently, it wasn’t good enough under magnification and special lighting. It didn’t even look like my phone anymore. This greatly impacted the cash received as the dollar difference between good and fair was significant. They no longer were the highest paying vendor. I would have went and traded my phone back to the store for a higher rate than what I received but the hassle to get it back was not worth the effort. I won’t use them again.

Reduction and Fabrication After reading many reviews on other people's experiences having their quote lowered, all have in common as soon as they receive it there's something wrong with it. Because they have to "inspect" it. Takes weeks for them to respond and no confirmation emails are sent. Maybe create a feature to send pictures before wasting everyone's time. Moral, sell else where. YOU can choose your own quote. Update: Finally received my phone back but not to my surprise something is there that wasn't there before it was shipped. Sucks for them I know how to fix it. Thanks.

Maxback was so easy to deal with Maxback was so easy to deal with. They sent me the label so I didn't have to pay shipping. I said my two-yr.-old Pixel 2 (64 GB) was in excellent condition and they gave me the excellent price which was double what I would have gotten with Verizon. They didn't question anything about the condition and the money was transferred to my Paypal account. I wouldn't hesitate to do business with them again.

My wife ran out of space on her iPhone… My wife ran out of space on her iPhone 11 Pro Max (64GB), so got her a new 13 Pro Max with 256GB. I had good experience with MaxBack before, but still checked other selling sites. I didn't find a better deal so sent it in and received the full amount estimated, since it was still in good shape. Overall quick and painless transaction.

I love Maxback I love Maxback! I used to sell all my iPhone's on eBay going back to the very first 2G iPhone. I really got sick of scammers and the ridiculous fees eBay took out for selling devices. I did alot of searching and found Maxback was much better that competitors like Gazelle, etc... as they always had a bonus coupon code available and always paid out the highest amounts. They also have fantastic customer service as I was awaiting my new iPhone, they extended my quote date so I did not have to send back my phone before I received the new one. Highly recommended, do not hesitate to get a quote from Maxback.