Positive experience in every aspect… Positive experience in every aspect except for the slow mail by USPS. I would definitely use Maxback again to sell my Apple products.

Mixed Results Had mixed experience with Maxback. First transaction went really smoothly. Got what they quoted and it was quick. Second interaction not as good. They indicated the phone was unlocked and not Verizon and that condition was much worse than I estimated. OK, unlocked should be slightly better than locked and perhaps I wasn't good at determining whether scratches were worse than normal wear and tear. But the amount they offered was significantly below what they were offering online if I had assessed the condition at the lower category they were saying it fell in. BUT they were really efficient in sending it back when I declined their offer which I appreciated! BTW- ended up sending the phone elsewhere and got a lot more for it.

Troublesome Maxback moved offices without proper forwarding instructions to USPS, and my item was returned to me. This delayed an already very slow process. We disagreed on the condition of my item, which I never claimed to be pristine, and they lowballed the original offer by 75%. I will never use Maxback again, and will instead use Gazelle, where I've never had trouble.

This is my second time using MAXBACK. After entering my Apple Watch information I knew immediately what my MAXBACK offer was which I felt was very reasonable. I waited until I received my new Apple Watch before sending in the one I was selling to MAXBACK. The clock was ticking on the 30 day offer but fortunately my new watch arrived in time and I boxed up and mailed the watch in the next day. It took six days from mailing the watch until MAXBACK received it and confirmed the offer. The whole process from start to finish was quick and easy.

Easy to work with, fast and fair! Great communications, easy process, fast refund. Got full value they quoted me too. Have used several times before for selling Apple products. They offered over $100 more than Verizon or Apple. Highly recommend!