Tash McCarty
AUZonguru (ZG) are the absolute best! Zonguru (ZG) are the absolute leaders in software when it comes to online selling. I'm am not the most IT savvy person and the ZG tools are easy to use and save so much time when it comes to product research and keywords. I'm incredibly grateful and can't recommend them enough, a special thank you to Darren who has gone above and beyond to assist me on many occasions. Keep up the outstanding work!
Kaushal Bhavsar
AUI was on free trial I was on free trial. And afrer free trial they deducted payments for full year. Which I haven't sign up. I need to cancel full yr subscription. It is q great tool but I am beginner anf can't afford $452 right now. I inform them but no contact so far. UPDATE in 3hours Thanks Adam for solving the issue. They refunded full amount and also offer discount on future subscription. I appreciate work by Adam. And I will be back soon. Once again product is good the only issue was I cant afford full yr subscription at moments. Thanks
Yaron
AUGreat tool but Support team availability is not good enough Really enjoying the user friendliness of the tools. I used to use Helium 10 which has more features but of course costs a fair bit more. There are a couple of tools that appear outside of the dashboard like Keyword Tracker which I find annoying. Why not have it all in one place? The quality of responses from the support team is decent. However, the thing that really frustrates me is the customer service response time SLAs. They don't operate on weekends and they typically respond within 24 hours which means if I have a question tonight, I'll probably get a response after I've gone to sleep or 24 hours later. Helium 10 was much quicker in responding and didn't have gaps on weekends. This is incredibly annoying when you are trying to run a business and actions can make a big difference to your bottom line. Definitely think the customer service experience can be beefed up and you'll attract and retain a lot more clients with such a great tool.
Stef Veracity
AUMust have for Amazon sellers I have been an Amazon seller for 4 years now and found Zonguru has changed with the industry to keep pace and exceed what others are doing.The dashboard is easy to navigate and I can do product research as well as monitor my KPIs and business value Outstanding service whenever I encounter an issue plus the ongoing trainings available .Its in my must have toolkit for Amazon.
Nicola
AUMUST have Zonguru tools for all Amazon… MUST have Zonguru tools for all Amazon research. So many great ideas behind the suite of tools, follow the 12 steps - keyword on fire, target and filter long tail, optimize your listing and pull the back end listing of your competitors, check your ASIN checker, and use the spotlight tool, WOW.., and updates, utube trainings and interviews with experts. The guys and girls have been amazingly helpful and are there responding quickly = its got it all.