Joshua Smith
AUZonGuru has really improved ZonGuru has really improved since it first started. The easy to use graphical interface is perfect for beginners while now having many features for advanced sellers. I've used a few different software offerings in the market over the last few years and still keep coming back to ZonGuru for how easy it is. Let's not forget how good and fast the support from the team is. They should price it a bit higher IMO.
Yaron
AUGreat tool but Support team availability is not good enough Really enjoying the user friendliness of the tools. I used to use Helium 10 which has more features but of course costs a fair bit more. There are a couple of tools that appear outside of the dashboard like Keyword Tracker which I find annoying. Why not have it all in one place? The quality of responses from the support team is decent. However, the thing that really frustrates me is the customer service response time SLAs. They don't operate on weekends and they typically respond within 24 hours which means if I have a question tonight, I'll probably get a response after I've gone to sleep or 24 hours later. Helium 10 was much quicker in responding and didn't have gaps on weekends. This is incredibly annoying when you are trying to run a business and actions can make a big difference to your bottom line. Definitely think the customer service experience can be beefed up and you'll attract and retain a lot more clients with such a great tool.
M D
NZThe One Service I Can't Do Without. I've been using zonguru for two years… I've been using zonguru for two years now, in all phases of product cycle and have found it to be absolutely indispensable. I have even abandoned a well known and very skilled PPC company in favour of the advice and strategies offered by zonguru. Their customer service responsiveness is second to none is my experience and no problem is too small or large for zonguru to help with. When it comes to selling on Amazon, it's the one company I can't do without.
David Dodd
AUZonGuru data miners Of all the data miners and utilisers that I have ever viewed for the Amazon Platform, there is absolutely none that has impressed me more than this group. These guys sometimes appear to be teaching from a position that most of us Amazon Wannabees could not even understand or remember the upspeak for! AND THEN IT CLICKS! Get the points that these tutors put out and you know your gonna make money.
Nate
AUGame changer The additional features that have been released in the past year really do separate ZonGuru from other software companies in this space. If it wasn’t for this software we really couldn’t make the decisions that we do ,with any comfort or speed that the market requires. I won’t be letting go of this!