Great tool but Support team availability is not good enough Really enjoying the user friendliness of the tools. I used to use Helium 10 which has more features but of course costs a fair bit more. There are a couple of tools that appear outside of the dashboard like Keyword Tracker which I find annoying. Why not have it all in one place? The quality of responses from the support team is decent. However, the thing that really frustrates me is the customer service response time SLAs. They don't operate on weekends and they typically respond within 24 hours which means if I have a question tonight, I'll probably get a response after I've gone to sleep or 24 hours later. Helium 10 was much quicker in responding and didn't have gaps on weekends. This is incredibly annoying when you are trying to run a business and actions can make a big difference to your bottom line. Definitely think the customer service experience can be beefed up and you'll attract and retain a lot more clients with such a great tool.

This is a top drawer piece of software! Having been a software developer myself, I can say with confidence that this is a superb tool, developed in a very thoughtful way by people who are themselves Amazon sellers. It makes a huge difference when people "eat their own dog food", i.e. use their products in anger. Some of the key tools (particuarly Love-Hate, Keywords on Fire, Keyword Spotlight and Listing Optimizer) are phenomenally powerful, in terms of their insight into what's working (or not), why a particular product is selling well, etc. Highly recommended!!!

A must have tool for somebody new to Amazon As somebody starting out in the Amazon selling business ZonGuru is an invaluable tool. The ability to research products, see what is actually selling and avoid pitfalls is priceless. Without ZonGuru I would just be flying blind when it comes to product selection and , to be honest, probably wouldn't be selling on Amazon.

An exceptional program/application An exceptional program/application. An extraordinary crew on board. You don't come across many personable orgs with the knowledge, skills, care and time for their customers/clients as these guys. These guys just keep learning and sharing valuable knowledge. Amazing work!

Best software for an Amazon seller Best software for an Amazon seller. Easiest to use in my opinion (coming from 7 figure seller).