Great tool but Support team availability is not good enough Really enjoying the user friendliness of the tools. I used to use Helium 10 which has more features but of course costs a fair bit more. There are a couple of tools that appear outside of the dashboard like Keyword Tracker which I find annoying. Why not have it all in one place? The quality of responses from the support team is decent. However, the thing that really frustrates me is the customer service response time SLAs. They don't operate on weekends and they typically respond within 24 hours which means if I have a question tonight, I'll probably get a response after I've gone to sleep or 24 hours later. Helium 10 was much quicker in responding and didn't have gaps on weekends. This is incredibly annoying when you are trying to run a business and actions can make a big difference to your bottom line. Definitely think the customer service experience can be beefed up and you'll attract and retain a lot more clients with such a great tool.

Take money even if you cancel Signed up to there 7 day free trial, cancelled the subscription on day 3 as I think there are better systems out there. Message popped up when I cancelled that they would take no payment. I used my credit card so put a block on my card as I thought they may try to take payment. I was right they tried to take payment so contacted my card merchant stopped any further payments coming out. Look at other reviews on here you'll see that they will take payment after 7 days and apparently they won't refund the money.

Must have software for Amazon sellers I couldn't operate my Amazon business without this toolset. ZonGuru is the complete package and includes everything from Keywords, Listing Alerts, Listing Optimization, and even product research. Customer service is fantastic too!

This is a top drawer piece of software! Having been a software developer myself, I can say with confidence that this is a superb tool, developed in a very thoughtful way by people who are themselves Amazon sellers. It makes a huge difference when people "eat their own dog food", i.e. use their products in anger. Some of the key tools (particuarly Love-Hate, Keywords on Fire, Keyword Spotlight and Listing Optimizer) are phenomenally powerful, in terms of their insight into what's working (or not), why a particular product is selling well, etc. Highly recommended!!!

The One Service I Can't Do Without. I've been using zonguru for two years… I've been using zonguru for two years now, in all phases of product cycle and have found it to be absolutely indispensable. I have even abandoned a well known and very skilled PPC company in favour of the advice and strategies offered by zonguru. Their customer service responsiveness is second to none is my experience and no problem is too small or large for zonguru to help with. When it comes to selling on Amazon, it's the one company I can't do without.