Refund process and customer service is horrible Used the tool once; never used it again and they refused to provide a refund. They can clearly see that I haven't logged into the tool for over a year, and yet are happy to charge me more than A$550 for absolutely nothing. Zero empathy or thought for humans at a time where everyone is struggling financially. Have a think about how you treat your "customer" in future and don't lock them into lengthy, expensive subscriptions that you refuse to refund. Many reviews across the web with the same experience. My recommendation: Find another software provider who treats people with respect and empathy.

The One Service I Can't Do Without. I've been using zonguru for two years… I've been using zonguru for two years now, in all phases of product cycle and have found it to be absolutely indispensable. I have even abandoned a well known and very skilled PPC company in favour of the advice and strategies offered by zonguru. Their customer service responsiveness is second to none is my experience and no problem is too small or large for zonguru to help with. When it comes to selling on Amazon, it's the one company I can't do without.

MUST have Zonguru tools for all Amazon… MUST have Zonguru tools for all Amazon research. So many great ideas behind the suite of tools, follow the 12 steps - keyword on fire, target and filter long tail, optimize your listing and pull the back end listing of your competitors, check your ASIN checker, and use the spotlight tool, WOW.., and updates, utube trainings and interviews with experts. The guys and girls have been amazingly helpful and are there responding quickly = its got it all.

Must have for Amazon sellers I have been an Amazon seller for 4 years now and found Zonguru has changed with the industry to keep pace and exceed what others are doing.The dashboard is easy to navigate and I can do product research as well as monitor my KPIs and business value Outstanding service whenever I encounter an issue plus the ongoing trainings available .Its in my must have toolkit for Amazon.

Game changer The additional features that have been released in the past year really do separate ZonGuru from other software companies in this space. If it wasn’t for this software we really couldn’t make the decisions that we do ,with any comfort or speed that the market requires. I won’t be letting go of this!