Rannah Scamp
AUAn exceptional program/application An exceptional program/application. An extraordinary crew on board. You don't come across many personable orgs with the knowledge, skills, care and time for their customers/clients as these guys. These guys just keep learning and sharing valuable knowledge. Amazing work!
Nicola
AUMUST have Zonguru tools for all Amazon… MUST have Zonguru tools for all Amazon research. So many great ideas behind the suite of tools, follow the 12 steps - keyword on fire, target and filter long tail, optimize your listing and pull the back end listing of your competitors, check your ASIN checker, and use the spotlight tool, WOW.., and updates, utube trainings and interviews with experts. The guys and girls have been amazingly helpful and are there responding quickly = its got it all.
Christina Clifford
AUI have tried to cancel my subscription… I have tried to cancel my subscription 2 years in a row, but they keep taking money out for the yearly subscription. I have emailed them, but all they do is referring to terms and condition. They say it’s fixed but it clearly isn't . Non exiting customer service or care. Very unprofessional company! STAY AWAY from them!
Patrick Moore
GBThis is a top drawer piece of software! Having been a software developer myself, I can say with confidence that this is a superb tool, developed in a very thoughtful way by people who are themselves Amazon sellers. It makes a huge difference when people "eat their own dog food", i.e. use their products in anger. Some of the key tools (particuarly Love-Hate, Keywords on Fire, Keyword Spotlight and Listing Optimizer) are phenomenally powerful, in terms of their insight into what's working (or not), why a particular product is selling well, etc. Highly recommended!!!
Mike H
AURefund process and customer service is horrible Used the tool once; never used it again and they refused to provide a refund. They can clearly see that I haven't logged into the tool for over a year, and yet are happy to charge me more than A$550 for absolutely nothing. Zero empathy or thought for humans at a time where everyone is struggling financially. Have a think about how you treat your "customer" in future and don't lock them into lengthy, expensive subscriptions that you refuse to refund. Many reviews across the web with the same experience. My recommendation: Find another software provider who treats people with respect and empathy.