I cancelled my subscription 3 payments… I cancelled my subscription 3 payments ago. They are still taking money out of my account. What the hell do I have to do to stop this outright thievery. I’ve been on their chat , they say it’s fixed but it never is . Absolute joke as far as customer service or care.

This is a top drawer piece of software! Having been a software developer myself, I can say with confidence that this is a superb tool, developed in a very thoughtful way by people who are themselves Amazon sellers. It makes a huge difference when people "eat their own dog food", i.e. use their products in anger. Some of the key tools (particuarly Love-Hate, Keywords on Fire, Keyword Spotlight and Listing Optimizer) are phenomenally powerful, in terms of their insight into what's working (or not), why a particular product is selling well, etc. Highly recommended!!!

I was on free trial I was on free trial. And afrer free trial they deducted payments for full year. Which I haven't sign up. I need to cancel full yr subscription. It is q great tool but I am beginner anf can't afford $452 right now. I inform them but no contact so far. UPDATE in 3hours Thanks Adam for solving the issue. They refunded full amount and also offer discount on future subscription. I appreciate work by Adam. And I will be back soon. Once again product is good the only issue was I cant afford full yr subscription at moments. Thanks

ZonGuru Blackbelts in Service & Intel! I suspect the ZonGuru team are all trained ninjas - at least in the art of Amazon intel if not after dark. They say you can't make a silk purse out of a sow's ear: Well, that's why I'm using the ZonGuru application to find a silk purse in the first place, coupled with a modern team who've got the communication skills & smarts on how to do just that. Thanks ZG team, expect to see me back for more good oil.

Must have for Amazon sellers I have been an Amazon seller for 4 years now and found Zonguru has changed with the industry to keep pace and exceed what others are doing.The dashboard is easy to navigate and I can do product research as well as monitor my KPIs and business value Outstanding service whenever I encounter an issue plus the ongoing trainings available .Its in my must have toolkit for Amazon.