Fantastic Customer Service Byte reps hold your hand through the entire process via real time text messaging on your phone and through emails. You can call them if you need to as well but I never had to as their response times surpassed expectations. This kind of service helps you to feel confident in the process and adds to an overall great experience!

Helpful customer service, pushy system generated emails. Every person who contacted me made this great so far. They are 5 star. My comment & rating is for the IT department or whoever sets the email system for the company. The system itself needs a patch on it to NOT email for reviews until the products actually arrive. I’ve been getting requests to review the products that aren’t even made yet!

I’m on my way to a new smile 😃 I have not completed to full process but just starting out byte has been fun, informative, and helped with options. I’ve have been educated on the look of my transformed teeth, steps needed to get there. Communication is convenient and abundant. My trays are beautifully organized to help keep it tidy put together. I would and have recommended to others.

Terrible, Terrible service I approved my treatment plan, then they completely ghosted me. Customer service line isn't answered (I literally waited an hour one day), advisor doesn't answer their phone, respond to text messages, or reply to emails. I'm honestly not sure anyone actually works there. It's been 3 months of this.

So far so good So far so good! Answered all my questions, and concerns. Was very prompt in responses when I needed help. I’m excited to get started!