Excited Aside from the price, I loved the welcome kit and the company does seem to strive for satisfaction. They are easy and pretty self explanatory. Looking forward to seeing results!

Feeling Scammed I wasn't made aware that my work coupon wouldn't be applicable after accepting the deal they had on their insurance bundle they offered me. Once I accepted that deal I was billed without my coupon (they never let me know that wouldn't be valid) and now I'm spending 700 dollars I wouldn't have spent on a bundle without the discount I should've been told I couldn't use. I feel lied to.

So far so good So far so good! Answered all my questions, and concerns. Was very prompt in responses when I needed help. I’m excited to get started!

Terrible, Terrible service I approved my treatment plan, then they completely ghosted me. Customer service line isn't answered (I literally waited an hour one day), advisor doesn't answer their phone, respond to text messages, or reply to emails. I'm honestly not sure anyone actually works there. It's been 3 months of this.

Wow! 5 star service! Wow! The professionalism of Byte exceeds my expectations! The package arrived today and it is superb. Everything is neatly packed - the aligners come in a sliding box for storage, and I really appreciate the accessories such as the whitening foam and the HyperByte. It really feels very personable, like a VIP aligner treatment. You can tell this company really went above and beyond to bring value to its customers with 5 star service. I'm excited to go through the process and see the outcome.