The byte clinical support team have… The byte clinical support team have been kind, informative, and helpful. I am excited to get my process started.

Still Waiting on Additional Aligners My Byte aligners helped my alignment very much, but I am still unsatisfied with my final aligners. It is curious to me that between the time I completed the impressions kit and the arrival of my aligners was around 2 weeks (which is incredibly fast shipping). Yet, it is taking 2-4 weeks for my additional aligners to ship (which is apparently one set of aligners for both top and bottom - not many steps or anything). The process to communicate my need for additional aligners was also painstakingly tedious with a communication runaround.

Helpful customer service, pushy system generated emails. Every person who contacted me made this great so far. They are 5 star. My comment & rating is for the IT department or whoever sets the email system for the company. The system itself needs a patch on it to NOT email for reviews until the products actually arrive. I’ve been getting requests to review the products that aren’t even made yet!

Feeling Scammed I wasn't made aware that my work coupon wouldn't be applicable after accepting the deal they had on their insurance bundle they offered me. Once I accepted that deal I was billed without my coupon (they never let me know that wouldn't be valid) and now I'm spending 700 dollars I wouldn't have spent on a bundle without the discount I should've been told I couldn't use. I feel lied to.

I just wish they would send the first… I just wish they would send the first aligned right away so we can get started while we wait for the others to be manufactured.