R.O.
GBFantastic Customer Service Byte reps hold your hand through the entire process via real time text messaging on your phone and through emails. You can call them if you need to as well but I never had to as their response times surpassed expectations. This kind of service helps you to feel confident in the process and adds to an overall great experience!
S Romero
GBI’m on my way to a new smile 😃 I have not completed to full process but just starting out byte has been fun, informative, and helped with options. I’ve have been educated on the look of my transformed teeth, steps needed to get there. Communication is convenient and abundant. My trays are beautifully organized to help keep it tidy put together. I would and have recommended to others.
FOCAZIO DANIEL LLOYD
ITIt was a good experience It was a good experience. The only issue I had was paying for it twice. My card was charged twice. It was credited twice as well until I finally had to call and give my payment over the phone. That side of their website seems a bit glitchy, but everything else was really easy and the instructions were fantastic. The impressions also were really easy so overall very happy. I have not started treatment so I can’t comment on that yet.
tashawndra brown
GBThe byte clinical support team have… The byte clinical support team have been kind, informative, and helpful. I am excited to get my process started.
PD
GBHelpful customer service, pushy system generated emails. Every person who contacted me made this great so far. They are 5 star. My comment & rating is for the IT department or whoever sets the email system for the company. The system itself needs a patch on it to NOT email for reviews until the products actually arrive. I’ve been getting requests to review the products that aren’t even made yet!