James @ NewSmile James has gone above and beyond with his help with my progress. I thought the bi-weekly updates would be largely automated responses. It's not the case. James has been instrumental in my progress, reviewing photos and making recommendations about when to move forward and sometimes when go back to a particular step. Thanks James! Jay F

Impression specialist, Ivy I enjoyed working with the impression specialist, Ivy. She was incredibly smart & very patient with me. My impression session lasted several calls. I just couldn’t seem to get it right. She, on the other hand, was fantastic!

My experience with NewSmile has… My experience with NewSmile has definitely been one of the best experiences I’ve have considering I’ve dealt with other aligner companies. Julie has answered any questions or concerns I needed and walk me through the whole process, which I really loved. I would definitely give this company a 10 stars if I can. 🥰🥰🥰

lou made my experience great lou made my experience great. don't lose her. she is thorough and sweet 10/10

My overall experience with NewSmile has… My overall experience with NewSmile has been fantastic! Very informative and the company communicates with the customer every step of the way. Raych reached out to me, once my trays were complete, to confirm the shipping address. This was vital as I had the mold kits shipped to a European address but needed the completed trays shipped to the States. I’m grateful that they took the time to confirm the shipping address as they understand the length of the entire process. Raych was very responsive and a pleasant to work!