overall good communication it's been a while since i did my impression and photos upload and no news since then..over all when i dit have trouble with the putty they did send me a new impression kit and they were very responsive . that's why the 3 stars because i'm still waiting since march for some news .

My experience with NewSmile has… My experience with NewSmile has definitely been one of the best experiences I’ve have considering I’ve dealt with other aligner companies. Julie has answered any questions or concerns I needed and walk me through the whole process, which I really loved. I would definitely give this company a 10 stars if I can. 🥰🥰🥰

Kokob was brilliant today she made… Kokob was brilliant today she made myself and my daughter feel so comfortable and guided me through the whole process. Would definitely recommend. Thank you Kokob.

lou made my experience great lou made my experience great. don't lose her. she is thorough and sweet 10/10

Shaira has been handling my emails so… Shaira has been handling my emails so far and she has done a fantastic job, fast replies, communication is great, She is definitely making the process better and easier.