Kokob was brilliant today she made… Kokob was brilliant today she made myself and my daughter feel so comfortable and guided me through the whole process. Would definitely recommend. Thank you Kokob.

My experience with NewSmile has… My experience with NewSmile has definitely been one of the best experiences I’ve have considering I’ve dealt with other aligner companies. Julie has answered any questions or concerns I needed and walk me through the whole process, which I really loved. I would definitely give this company a 10 stars if I can. 🥰🥰🥰

Shaira has been handling my emails so… Shaira has been handling my emails so far and she has done a fantastic job, fast replies, communication is great, She is definitely making the process better and easier.

Terrible company to deal with: Make Sure You Check BBB Report on them Terrible company to deal with. If you see 5 star reviews I can assure you they are fake reviews. The company makes sure they drag things out because they sell your receivables to another company so they get paid immediately and do not want to give refunds even if you do not even receive their aligners. The customer service answers emails within 7 days of you sending them so that is always a good sign. They want to schedule a call to discuss your refund but won't call back for days. I never got anything and just asked for my money back after 4 months of going back and forth with them.

Very helpful Very helpful, clear instructions. Lou was also very pleasant and friendly