overall good communication it's been a while since i did my impression and photos upload and no news since then..over all when i dit have trouble with the putty they did send me a new impression kit and they were very responsive . that's why the 3 stars because i'm still waiting since march for some news .

Very helpful Very helpful, clear instructions. Lou was also very pleasant and friendly

First and foremost First and foremost, James one of team at NewSmile demonstrated a remarkable level of professionalism and expertise. The orthodontist took the time to thoroughly explain the treatment plan, addressing all of my questions and concerns with patience and clarity. Their depth of knowledge and attention to detail instilled a sense of confidence in me from the very beginning.

Julie was very helpful with an issue I… Julie was very helpful with an issue I had related to my retainers. In general I've had great interactions with everyone at NewSmile during the whole process of getting my aligners. Thank you!

Lou at Newsmile was incredibly helpful… Lou at Newsmile was incredibly helpful and kind throughout the process of completing my impressions for my aligners. Her expertise and attention to detail made the experience smooth and reassuring. I highly recommend Newsmile, especially with Lou's exceptional assistance.