lou made my experience great lou made my experience great. don't lose her. she is thorough and sweet 10/10

My experience with NewSmile has… My experience with NewSmile has definitely been one of the best experiences I’ve have considering I’ve dealt with other aligner companies. Julie has answered any questions or concerns I needed and walk me through the whole process, which I really loved. I would definitely give this company a 10 stars if I can. 🥰🥰🥰

Grant was very helpful Grant was very helpful and patient with me. He was able to resolve my issue in a timely manner.

overall good communication it's been a while since i did my impression and photos upload and no news since then..over all when i dit have trouble with the putty they did send me a new impression kit and they were very responsive . that's why the 3 stars because i'm still waiting since march for some news .

Very helpful Very helpful, clear instructions. Lou was also very pleasant and friendly