James @ NewSmile James has gone above and beyond with his help with my progress. I thought the bi-weekly updates would be largely automated responses. It's not the case. James has been instrumental in my progress, reviewing photos and making recommendations about when to move forward and sometimes when go back to a particular step. Thanks James! Jay F

Not as simple as I thought… Doing the impressions can be awkward but my impression specialist was VERY patient! Lou explained everything with such care and detail until I understood how to do it properly. I am very confident in the end result, and I can’t wait to get my aligners!

Shaira has been handling my emails so… Shaira has been handling my emails so far and she has done a fantastic job, fast replies, communication is great, She is definitely making the process better and easier.

Kokob was brilliant today she made… Kokob was brilliant today she made myself and my daughter feel so comfortable and guided me through the whole process. Would definitely recommend. Thank you Kokob.

Grant was very helpful Grant was very helpful and patient with me. He was able to resolve my issue in a timely manner.