Shaira has been handling my emails so… Shaira has been handling my emails so far and she has done a fantastic job, fast replies, communication is great, She is definitely making the process better and easier.

Poor Customer Service, Confusing Directions Customer service totally non-responsive. Impression kit took way too long to arrive and that’s when I found out it was going to basically take another 8 weeks essentially to get the aligners…WHAT?! Directions for making the impressions was confusing and inaccurate with timings, putty hardened before I could even finish. They also want you to do a virtual appointment which was confusing to even make. They never responded to any of my questions even though I used the email they said to use to make the appointment. Will not be proceeding with this company.

Do not use this company Do not use this company! They false advertise. I gained nothing from there service and then charged me a cancellation fee after a absurd ordeal. They wanted me to pay to go see a dentist to take xrays.

Kokob was brilliant today she made… Kokob was brilliant today she made myself and my daughter feel so comfortable and guided me through the whole process. Would definitely recommend. Thank you Kokob.

Great experience Great experience (so far, just in the making impression stage). Had a video call with Lou to make my impressions- she is awesome, patient and very professional. I needed smaller trays and they were sent out quickly. I’m on my way.