First and foremost First and foremost, James one of team at NewSmile demonstrated a remarkable level of professionalism and expertise. The orthodontist took the time to thoroughly explain the treatment plan, addressing all of my questions and concerns with patience and clarity. Their depth of knowledge and attention to detail instilled a sense of confidence in me from the very beginning.

overall good communication it's been a while since i did my impression and photos upload and no news since then..over all when i dit have trouble with the putty they did send me a new impression kit and they were very responsive . that's why the 3 stars because i'm still waiting since march for some news .

Kokob was brilliant today she made… Kokob was brilliant today she made myself and my daughter feel so comfortable and guided me through the whole process. Would definitely recommend. Thank you Kokob.

Grant was very helpful Grant was very helpful and patient with me. He was able to resolve my issue in a timely manner.

lou made my experience great lou made my experience great. don't lose her. she is thorough and sweet 10/10