Not as simple as I thought… Doing the impressions can be awkward but my impression specialist was VERY patient! Lou explained everything with such care and detail until I understood how to do it properly. I am very confident in the end result, and I can’t wait to get my aligners!

overall good communication it's been a while since i did my impression and photos upload and no news since then..over all when i dit have trouble with the putty they did send me a new impression kit and they were very responsive . that's why the 3 stars because i'm still waiting since march for some news .

Kokob was brilliant today she made… Kokob was brilliant today she made myself and my daughter feel so comfortable and guided me through the whole process. Would definitely recommend. Thank you Kokob.

Great experience Great experience (so far, just in the making impression stage). Had a video call with Lou to make my impressions- she is awesome, patient and very professional. I needed smaller trays and they were sent out quickly. I’m on my way.

Shaira has been handling my emails so… Shaira has been handling my emails so far and she has done a fantastic job, fast replies, communication is great, She is definitely making the process better and easier.