Well it was easy to navigate Well it was easy to navigate. So once I get material for impressions then the model back I will no much better

Very satisfied one year later I was missing two back lower teeth and purchased my device about a year ago. I was skeptical that it would work but figured it was worth a try as I didn't want to invest in false teeth from my dentist that involved wires and clips. It needed some adjusting, so I contacted customer support, and they got back to me promptly and sent an adjustment kit. It took a few times but once I got it right it fit great for the teeth I was missing. For me it turned out to be a very good investment. I have been very happy with the device and will continue to refer them to friends and family.

Great Company, Awesome Customer Service I originally purchased my device in September of 2023 and was very happy with my device, shortly after the 90-day warranty had expired, my device broke. Sadly, thinking I'd made a bad decision investing in this purchase and was at a financial loss. I then noticed a few months ago began receiving a mountain of ads via email and seeing Ads on Facebook of discount offers from ResetSmile with feelings of displeasure. Reluctantly, I decided to send my concern through their online form to express my experience with my device, to my unexpected surprise I was contacted and offered a replacement device. I was utterly elated after months of the loss of my original device. The empathy and courtesy relayed from Customer Service Rep, Trevor was greatly appreciated. An Extremely Satisfied Customer

DISHONEST COMPANY UPDATE: So I received a response after more than a month waiting to hear from someone. Once again, they fail to follow through. Here is the response I received 3 days ago, and once again, for the umpteenth time, they did not follow through with what they say. HORRIBLE COMPANY. Dear Chas Sometimes an inaccurate impression from a presized tray can result in a device that does not fit correctly. Based on the information you have provided us with, we would like to offer to remake your device for FREE from a set of new impressions. Our technicians will design a custom impression tray that is designed to fit the shape and contours of your mouth so that we can fit you with a replacement device that is as comfortable as it is beautiful. I have gone ahead and ordered a replacement impression kit with the customized impression trays for you which will ship out in the next 2-3 business days. You will receive an email notification with tracking info in a separate email once it ships to you. Please let me know if you have any further questions in the meantime and I will be happy to assist you. We stand by our product and rest assured, we will do everything in our power to deliver a custom ResetSmile device that meets your needs and expectations. Thank you again for choosing ResetSmile! Jess Product Support ResetSmile This email is a service from ResetSmile. Delivered by Zendesk

All I wanted for Christmas was my two… All I wanted for Christmas was my two front teeth.. and Resetsmile made that happen! My order was received in December and I had purchased the 2 year refresh and replace warranty (very glad I did and highly recommend for everyone if you’re clumsy like me and lose things easily) Well, I lost my device sure enough, I called Resetsmile and my order was placed the same day for FREE and a week later I had my device back in my hands again!!! Thank you To everyone at Resetsmile you really are changing lives