It is a worthwhile product and a simple… It is a worthwhile product and a simple affordable solution if you have missing teeth. The process was easy. I did have some minor issues upfront but Resetsmile was very cooperative in providing a quick solution. They back their product for sure.

All I wanted for Christmas was my two… All I wanted for Christmas was my two front teeth.. and Resetsmile made that happen! My order was received in December and I had purchased the 2 year refresh and replace warranty (very glad I did and highly recommend for everyone if you’re clumsy like me and lose things easily) Well, I lost my device sure enough, I called Resetsmile and my order was placed the same day for FREE and a week later I had my device back in my hands again!!! Thank you To everyone at Resetsmile you really are changing lives

No support response The ordering and receiving process was good. However, I am having problems with my lower partial device rubbing my gum causing pain and redness. I am unable to wear it and have been trying to contact someone on your support site and phone for 5 days now. Nothing. My upper device is fine but I’m very disappointed with my lower. I feel this should have been responded to within at least a couple of days.

Great Company, Awesome Customer Service I originally purchased my device in September of 2023 and was very happy with my device, shortly after the 90-day warranty had expired, my device broke. Sadly, thinking I'd made a bad decision investing in this purchase and was at a financial loss. I then noticed a few months ago began receiving a mountain of ads via email and seeing Ads on Facebook of discount offers from ResetSmile with feelings of displeasure. Reluctantly, I decided to send my concern through their online form to express my experience with my device, to my unexpected surprise I was contacted and offered a replacement device. I was utterly elated after months of the loss of my original device. The empathy and courtesy relayed from Customer Service Rep, Trevor was greatly appreciated. An Extremely Satisfied Customer

Refitting Support Non-Existant I almost never write reviews, so the fact I feel the need to share my experience says something, I'd say. The fitting process and turnaround was real simple, however, I am VERY dissatisfied with their support after I paid nearly $1000 for my denture with warranty. The denture is too high causing discomfort and jaw pain after only a few hours of use. I reached out to their support email as instructed on their included card the day after I received the denture (4/5). No response beyond the automated "We're looking at it". I tried calling their support line the following Monday. Had to leave a message - I did, with my contact details. Nothing. I was more than gracious giving them adequate time to respond back and did not try to follow-up again until a week later, on 4/11. I tried both email and phone call - same thing, radio silence. It's been ANOTHER week and still not a peep from ANY of their support! Completely unacceptable and I will be reporting to the BBB as after paying nearly a grand for dentures that I can't use and no support, this smells like a scam to me. Resetsmile, you NEED to improve your support system, especially for customers that need adjustments to their dentures!