Bring back your smile Excellent job beyond my expectation. Thought it took long time since my order it worth the wait

No Response... Still Waiting on Response/Confirmation This company is very, very, very slow to respond. I had to send multiple emails/messages to see about a refund on my credit card being charged, even after cancellation of order. Still waiting on a final response. Have talked with my credit card company to dispute charges. Be very wary out there!

Resetsmile is an investment that is… Resetsmile is an investment that is definitely worth it in our opinionb And the best part is you’re not spending 2-3 grand at a dental office for the same product..I ordered this as a surprise for my fiancé and her partial arrived just in time before our wedding, the only issue we had was the shade was slightly off, we sent an email with photos and our complaint was handled and solved the same day— less than week later the issue was fixed and delivered at no extra cost!!!! So if you’re on the fence, take a chance and you’ll definitely won’t be dissapointed! Signed a very happy and newly wed couple

DISHONEST COMPANY UPDATE: So I received a response after more than a month waiting to hear from someone. Once again, they fail to follow through. Here is the response I received 3 days ago, and once again, for the umpteenth time, they did not follow through with what they say. HORRIBLE COMPANY. Dear Chas Sometimes an inaccurate impression from a presized tray can result in a device that does not fit correctly. Based on the information you have provided us with, we would like to offer to remake your device for FREE from a set of new impressions. Our technicians will design a custom impression tray that is designed to fit the shape and contours of your mouth so that we can fit you with a replacement device that is as comfortable as it is beautiful. I have gone ahead and ordered a replacement impression kit with the customized impression trays for you which will ship out in the next 2-3 business days. You will receive an email notification with tracking info in a separate email once it ships to you. Please let me know if you have any further questions in the meantime and I will be happy to assist you. We stand by our product and rest assured, we will do everything in our power to deliver a custom ResetSmile device that meets your needs and expectations. Thank you again for choosing ResetSmile! Jess Product Support ResetSmile This email is a service from ResetSmile. Delivered by Zendesk

No support response The ordering and receiving process was good. However, I am having problems with my lower partial device rubbing my gum causing pain and redness. I am unable to wear it and have been trying to contact someone on your support site and phone for 5 days now. Nothing. My upper device is fine but I’m very disappointed with my lower. I feel this should have been responded to within at least a couple of days.