Sarah D.
GBExtremely happy! Extremely happy! I just had a single molar made. The fit is perfect and it looks fantastic! Also very satisfied with the speed of every step and the responsiveness of customer service. My ONE tiny complaint is that the gum color is noticably darker than my natural color. It’s a back molar so not very visible, but I do wish it was a more perfect match. Aside from that very minor issue, I could not be more thrilled! It’s also very comfortable, have only had it a few hours and I already almost forget it’s there… so glad I got it!
David F.
GBVery satisfied one year later I was missing two back lower teeth and purchased my device about a year ago. I was skeptical that it would work but figured it was worth a try as I didn't want to invest in false teeth from my dentist that involved wires and clips. It needed some adjusting, so I contacted customer support, and they got back to me promptly and sent an adjustment kit. It took a few times but once I got it right it fit great for the teeth I was missing. For me it turned out to be a very good investment. I have been very happy with the device and will continue to refer them to friends and family.
Customer
GBI received the product today I received the product today. It fits well and easy to install. This option was much better than what my dentist offered and much better value for money
Cyd ProudNana Hall-Palmer
GBGreat Company, Awesome Customer Service I originally purchased my device in September of 2023 and was very happy with my device, shortly after the 90-day warranty had expired, my device broke. Sadly, thinking I'd made a bad decision investing in this purchase and was at a financial loss. I then noticed a few months ago began receiving a mountain of ads via email and seeing Ads on Facebook of discount offers from ResetSmile with feelings of displeasure. Reluctantly, I decided to send my concern through their online form to express my experience with my device, to my unexpected surprise I was contacted and offered a replacement device. I was utterly elated after months of the loss of my original device. The empathy and courtesy relayed from Customer Service Rep, Trevor was greatly appreciated. An Extremely Satisfied Customer
Cynthia
GBNo support response The ordering and receiving process was good. However, I am having problems with my lower partial device rubbing my gum causing pain and redness. I am unable to wear it and have been trying to contact someone on your support site and phone for 5 days now. Nothing. My upper device is fine but I’m very disappointed with my lower. I feel this should have been responded to within at least a couple of days.