Robert Gillott
USI had a traditional denture and it was… I had a traditional denture and it was metal and painful. I am missing 5 teeth, 3 upper and two lower. I ordered these because there was no metal. My smile is so nice and natural looking now. I can chew food completely and swallow without choking, they feel great I don’t have the urge to take them out, they actually fit so well they are hard to take out, I am so happy to smile wide now, thank you so much ResetSmile for my new confident smile! I was not paid to write this, this is my honest review. Thank you so much!!
Briana Higgins
USRefitting Support Non-Existant I almost never write reviews, so the fact I feel the need to share my experience says something, I'd say. The fitting process and turnaround was real simple, however, I am VERY dissatisfied with their support after I paid nearly $1000 for my denture with warranty. The denture is too high causing discomfort and jaw pain after only a few hours of use. I reached out to their support email as instructed on their included card the day after I received the denture (4/5). No response beyond the automated "We're looking at it". I tried calling their support line the following Monday. Had to leave a message - I did, with my contact details. Nothing. I was more than gracious giving them adequate time to respond back and did not try to follow-up again until a week later, on 4/11. I tried both email and phone call - same thing, radio silence. It's been ANOTHER week and still not a peep from ANY of their support! Completely unacceptable and I will be reporting to the BBB as after paying nearly a grand for dentures that I can't use and no support, this smells like a scam to me. Resetsmile, you NEED to improve your support system, especially for customers that need adjustments to their dentures!
John Short
USIt is a worthwhile product and a simple… It is a worthwhile product and a simple affordable solution if you have missing teeth. The process was easy. I did have some minor issues upfront but Resetsmile was very cooperative in providing a quick solution. They back their product for sure.
Roosevelt Bell
USI attempted to send the Kit back that I… I attempted to send the Kit back that I received, there is no way to get ahold of Cus Ser, the email no one responds, The Phone Number no live person to speak. SCAM! Still have not heard back and it's been several Months!
James J Germani Sr.
USThis company needs to do a RESET on the… This company needs to do a RESET on the service they provide to customers! I ordered teeth in Dec got my impressions processed and received teeth in Jan! the top fit but the bottom lays on top of the gum! I pay for insurance to as extra! i called left messages n emailed of which i have all copies of my attempt to contact these ppl and NOTHING!! NO RESPONSE! No instructions as to how to have the teeth tweaked or redo the impressions or lab that covers default for insurance your paying for!! I am about to stop payment and get my BANK involved AS THEY DO NOT SERVICE OR HAVE A COMPANY BASED for CONSUMER SERVICE! acct #20017792 a disappointment!