Though we got disconnected due to no… Though we got disconnected due to no fault of his own, Luis made sure that he saw this issue through to the end. Professional and knowledgeable at all time, he showed me that he was concerned about our issue and too ownership of it. This is what customer support is supposed to be.

Great Bundle Product Good Company, great product phone and Go to Meeting bundle. Pricing could be a little more competitive.

Whether you are a novice or an IT geek… Whether you are a novice or an IT geek this is the phone system for you. Have the friendly people at Jive help you set everything up or dive right into the intuitive user interface for more control. You really can do some amazing things with Jive. We are currently using a mixture of CISCO IP Phones and the mobile app deployed over a wide geographic area. The sound quality is top notch.

Not an appropriate mode of… Not an appropriate mode of communication for a small business operating off the mobile app. Service was terrible, phone calls always cut out and/or dropped completely. The app is not user friendly. I'm giving it 3 stars instead of 2 because the customer service was great. Everyone we worked with for customer service was always extremely kind and diligent. They always solved every problem they could, and explained things very well. We are just unhappy with the core functioning of the app, which is not something the customer service/training techs could fix.

Huge cost savings with many more features We moved from an Avaya pbx and we were able to save over 70% of the existing cost of our PRI and associated costs. We have new Yealink phones which the voice quality is actually better than the Avaya phones. Our conference phone can be connected to anyone's cell phone so we can take it to events outside the office. The GoToMeeting video capabilities is going to help us expand our service offering. The ability to email to fax is awesome! This purchase recommendation really made me look good.