Huge cost savings with many more features We moved from an Avaya pbx and we were able to save over 70% of the existing cost of our PRI and associated costs. We have new Yealink phones which the voice quality is actually better than the Avaya phones. Our conference phone can be connected to anyone's cell phone so we can take it to events outside the office. The GoToMeeting video capabilities is going to help us expand our service offering. The ability to email to fax is awesome! This purchase recommendation really made me look good.

Great Service & Price! Jive has been very accommodating to the changing needs of our small business. We like being able to log into our account & get information or change what we need to. We also like that they send us regular communications via email. The service Jive offers would be very hard to beat for the price & convenience they bring to meeting our needs.

Tech support is great, but... tech support is great, customer service is pretty good but understanding billing is poor. I originally thought i was paying mainly per user and not per user and per device. Also, seems like a lot of hidden fees I was not expecting. We are a small business but we have taken on a new client that will give us some rapid growth. We will see what happens.

Though we got disconnected due to no… Though we got disconnected due to no fault of his own, Luis made sure that he saw this issue through to the end. Professional and knowledgeable at all time, he showed me that he was concerned about our issue and too ownership of it. This is what customer support is supposed to be.

Pretty Solid Service I've had a few excellent customer service calls with Jive. Our needs for the Jive system are relatively simple, so I can't speak to some of the robust functionality offerings. I feel like we pay a very fair price for the service we receive. The admin portal is pretty solid - it could be a bit more intuitive, but the knowledge base/help center is helpful when you need to connect the dots. Overall, a pretty solid tool.