Jennifer Hastings
GBThe app is pretty much useless The app is pretty much useless. Frequently misses calls, kicks you off, you answer and cant hear anything, currently I cant call out.. I have internet connection and good cell service right now. I spent 3 hours on the phone with customer service one time and they ended with "yeah, i dunno, I wouldnt blame you if you switch companies." Oh yeah and the messaging has never worked once in the year that we have had it.
Audrey C
GBJive Integration with Zoho is amazing! Highly recommended I've recommended Jive to many people. We did our research, and it's definitely the most affordable of all the VoIP services that met our needs. We have encountered a few technical issues that we weren't smart enough to figure out ourselves, and the customer service has been prompt and amazing, always getting our issues fixed right away. We love that it works with our Polycom phones, or with our cell phones, or with our computers using the soft phone online. This has made it extremely easy for our team to be mobile. The best thing is the integration with Zoho. This has saved us so much time, that honestly we are probably netting a negative cost for this service. Highly recommended.
Paul M
GBHighly recommend Jive!! Highly recommend Jive!!! I've used Comcast, AT&T, Nextiva and nothing comes close in terms of service and product performance. ATT was by far the worst! The whole company is a joke and only has business because of a monopoly. Nextiva is OK, but lacks many features that JIVE has including a much for sophisticated dial plan and call queue. Comcast mobility would be slightly better then Nextiva in terms of service and reliability. However JIVE is by far the best!!!!
Nadine Bielling
GBJive Makes Admin Easy! Jive makes administration of our company's phone system a breeze. They have a Jive Customer Center with training videos, how-to articles and you can ask questions there. You may also get support from their phone number. They are always quick to respond and understanding their instructions is simple, even for a non-tech savvy person like myself. Always professional, always courteous. We are a small company, but I can see so many things that would benefit very large companies as well. I really appreciate what Jive can do and how they do it!
Sara Stanley
GBPretty Solid Service I've had a few excellent customer service calls with Jive. Our needs for the Jive system are relatively simple, so I can't speak to some of the robust functionality offerings. I feel like we pay a very fair price for the service we receive. The admin portal is pretty solid - it could be a bit more intuitive, but the knowledge base/help center is helpful when you need to connect the dots. Overall, a pretty solid tool.