Huge cost savings with many more features We moved from an Avaya pbx and we were able to save over 70% of the existing cost of our PRI and associated costs. We have new Yealink phones which the voice quality is actually better than the Avaya phones. Our conference phone can be connected to anyone's cell phone so we can take it to events outside the office. The GoToMeeting video capabilities is going to help us expand our service offering. The ability to email to fax is awesome! This purchase recommendation really made me look good.

We've have had a couple weird issues We've have had a couple weird issues, like the phones ringing but none of the extensions could pickup, and lines blinking on hold but the line couldn't be picked up. Also, sometimes more than one caller are on a single line, making it difficult to pick up the call you want. Better than Ring Central, and waaay better than Vonage.

FROM AWFUL TO AWESOME! A little over a year ago we switched from an on premise IP phone system to Jive and have never looked back. The old system contently needed updated and complicated routing and programming issues and with Jive, everything is always up to date and adding a new extension or user is a breeze. Support (when we do need it) is amazing and our sales rep is always a call or email away. We tested other providers and they all wanted to nickel and dime you, but with Jive, it's one price for everything. Having most of our lines on our police/911 center is always a little nerving for the "what if's" but they have many fail overs in place for the just in case issues we have yet to use. We highly recommend JIVE and have zero regrets by switching.

The app is pretty much useless The app is pretty much useless. Frequently misses calls, kicks you off, you answer and cant hear anything, currently I cant call out.. I have internet connection and good cell service right now. I spent 3 hours on the phone with customer service one time and they ended with "yeah, i dunno, I wouldnt blame you if you switch companies." Oh yeah and the messaging has never worked once in the year that we have had it.

Great Bundle Product Good Company, great product phone and Go to Meeting bundle. Pricing could be a little more competitive.