I purchased the RejuvaKnee then…have returned unopen but no refund I purchased the RejuvaKnee then realised how expensive they were and tried to cancel around 24 hrs later. I explained I had medical expenses and desperately needed the funds back. I was told that once I received the parcel, if I returned it I would receive my refund. I sent it back UNOPENED, thankfully with tracking and I know it was delivered back to them on 27 March. They say it will take 7-12 business days to refund the monies. I have sent MINIMUM 6 emails and not had 1 response of any kind. I am needing these funds for medical treatment (and no - nothing to do with my knee) so woul really like to have my refund processed. They were very quick to reply to my email when I requested to cancel the purchase - to say NO you are too late but not when you requesting a refund. The lack of customer service (there is none) ensures you would not deal with this company again.

Osteoarthritis pain? The answer is here! I have the RejuvaKnee massager. My wife and I agree this product is effective for people suffering from Osteoarthritis. We enjoy amazing relief from pain and noticeable increase in energy after using them.

I’ve been trying to contact company as… I’ve been trying to contact company as our is not holding the charge. They responded once and asked several questions which I answered and we have never heard back! Heads up do not buy!!! Terrible customer support!

I ordered the product since March 11th I ordered the product since March 11th, 2024 and paid. Till now I have not receive any order. but nothing was done till now.. I do not want to believe this was a scam. Anyways am planning to make report if nothing is done soon.

Disappointed in product and company I received two units, which I ordered. They are not as I expected and do nothing for my knees. I have requested the instructions for a return. I did receive one response which talked about my wanting to “cancel” my order but they had already been shipped? What? All I need are the instructions and information to return the item. I’ve requested this four or five times. I even used the email address given to other “bad review” customers for return and it was not a valid address. I’ve read the other recent negative reviews and seems I purchased about the same time. I will make a report to my State’s consumer protection division and internet fraud if I do not get the information and the refund. Constance