Taiwo Adigun
CAI ordered the product since March 11th I ordered the product since March 11th, 2024 and paid. Till now I have not receive any order. but nothing was done till now.. I do not want to believe this was a scam. Anyways am planning to make report if nothing is done soon.
Vicki Locke
AUI purchased the RejuvaKnee then…have returned unopen but no refund I purchased the RejuvaKnee then realised how expensive they were and tried to cancel around 24 hrs later. I explained I had medical expenses and desperately needed the funds back. I was told that once I received the parcel, if I returned it I would receive my refund. I sent it back UNOPENED, thankfully with tracking and I know it was delivered back to them on 27 March. They say it will take 7-12 business days to refund the monies. I have sent MINIMUM 6 emails and not had 1 response of any kind. I am needing these funds for medical treatment (and no - nothing to do with my knee) so woul really like to have my refund processed. They were very quick to reply to my email when I requested to cancel the purchase - to say NO you are too late but not when you requesting a refund. The lack of customer service (there is none) ensures you would not deal with this company again.
Mr Gilbert
GBI purchased RejuvaKnee in January it… I purchased RejuvaKnee in January it worked for several weeks and then it over heated and cut out complained about the product just requiring a replacement but no joy fobbed off with various excuses So my advice to buying from American is don't do it.
Debbie George
GBLess than one star if possible Less than one star if possible. Posted review previously, response from Rejuvaknee was to email again & what to put in header, NO RESPONSE AT ALL! I’ve been trying to return Rejuvaknee and pro light for months, they don’t respond to exhaustive requests for custom codes and descriptions in order to return.
Marian Malek
USI’ve been trying to contact company as… I’ve been trying to contact company as our is not holding the charge. They responded once and asked several questions which I answered and we have never heard back! Heads up do not buy!!! Terrible customer support!