Debbie George
GBLess than one star if possible Less than one star if possible. Posted review previously, response from Rejuvaknee was to email again & what to put in header, NO RESPONSE AT ALL! I’ve been trying to return Rejuvaknee and pro light for months, they don’t respond to exhaustive requests for custom codes and descriptions in order to return.
Marian Malek
GBI’ve been trying to contact company as… I’ve been trying to contact company as our is not holding the charge. They responded once and asked several questions which I answered and we have never heard back! Heads up do not buy!!! Terrible customer support!
Constance Elgan
GBDisappointed in product and company I received two units, which I ordered. They are not as I expected and do nothing for my knees. I have requested the instructions for a return. I did receive one response which talked about my wanting to “cancel” my order but they had already been shipped? What? All I need are the instructions and information to return the item. I’ve requested this four or five times. I even used the email address given to other “bad review” customers for return and it was not a valid address. I’ve read the other recent negative reviews and seems I purchased about the same time. I will make a report to my State’s consumer protection division and internet fraud if I do not get the information and the refund. Constance
Doug Steinberg
GBProduct is great customer service is… Product is great customer service is terrible. Accidently bought 2. Was ordering one somehow got 2. Wrote email immediately so they could adjust before shipping. No reply. I have written several times no reply tried calling 1-856-460-1863 bad number auto hangup. Will go thru my bank card for resolution if I have to
Mr Gilbert
GBI purchased RejuvaKnee in January it… I purchased RejuvaKnee in January it worked for several weeks and then it over heated and cut out complained about the product just requiring a replacement but no joy fobbed off with various excuses So my advice to buying from American is don't do it.