Disappointed in product and company I received two units, which I ordered. They are not as I expected and do nothing for my knees. I have requested the instructions for a return. I did receive one response which talked about my wanting to “cancel” my order but they had already been shipped? What? All I need are the instructions and information to return the item. I’ve requested this four or five times. I even used the email address given to other “bad review” customers for return and it was not a valid address. I’ve read the other recent negative reviews and seems I purchased about the same time. I will make a report to my State’s consumer protection division and internet fraud if I do not get the information and the refund. Constance

My knee love it! I bought a set of RejuvaKnee massagers and from my experience they work at relieving pain and inflammation. I use them twice a day as directed and between PT and using these has improved my knee condition a lot.

Product is great customer service is… Product is great customer service is terrible. Accidently bought 2. Was ordering one somehow got 2. Wrote email immediately so they could adjust before shipping. No reply. I have written several times no reply tried calling 1-856-460-1863 bad number auto hangup. Will go thru my bank card for resolution if I have to

RejuvaKnee actually does make my knee… RejuvaKnee actually does make my knee feel much better. So far I consider the purchase a Win Win in reducing my knee pain. Walking 9 Holes of golf with significate less pain!

I purchased the RejuvaKnee then…have returned unopen but no refund I purchased the RejuvaKnee then realised how expensive they were and tried to cancel around 24 hrs later. I explained I had medical expenses and desperately needed the funds back. I was told that once I received the parcel, if I returned it I would receive my refund. I sent it back UNOPENED, thankfully with tracking and I know it was delivered back to them on 27 March. They say it will take 7-12 business days to refund the monies. I have sent MINIMUM 6 emails and not had 1 response of any kind. I am needing these funds for medical treatment (and no - nothing to do with my knee) so woul really like to have my refund processed. They were very quick to reply to my email when I requested to cancel the purchase - to say NO you are too late but not when you requesting a refund. The lack of customer service (there is none) ensures you would not deal with this company again.