Disappointed in product and company I received two units, which I ordered. They are not as I expected and do nothing for my knees. I have requested the instructions for a return. I did receive one response which talked about my wanting to “cancel” my order but they had already been shipped? What? All I need are the instructions and information to return the item. I’ve requested this four or five times. I even used the email address given to other “bad review” customers for return and it was not a valid address. I’ve read the other recent negative reviews and seems I purchased about the same time. I will make a report to my State’s consumer protection division and internet fraud if I do not get the information and the refund. Constance

Last hope prior to a dreaded knee surgery. I ordered RejuvaKnee for my mother as a last resort before possible knee surgery. We used the product for approximately two weeks prior to seeing a huge difference that it made in her ability to walk pain free! After about a month of using the product twice daily (15 minutes per session), we have been extremely impressed with her results! She literally went from barely walking (due to excessive pain) to walking absolutely pain free! Great product!

I purchased the RejuvaKnee then…have returned unopen but no refund I purchased the RejuvaKnee then realised how expensive they were and tried to cancel around 24 hrs later. I explained I had medical expenses and desperately needed the funds back. I was told that once I received the parcel, if I returned it I would receive my refund. I sent it back UNOPENED, thankfully with tracking and I know it was delivered back to them on 27 March. They say it will take 7-12 business days to refund the monies. I have sent MINIMUM 6 emails and not had 1 response of any kind. I am needing these funds for medical treatment (and no - nothing to do with my knee) so woul really like to have my refund processed. They were very quick to reply to my email when I requested to cancel the purchase - to say NO you are too late but not when you requesting a refund. The lack of customer service (there is none) ensures you would not deal with this company again.

A miracle solution for knee pain. Although my order took a longer than expected (6 days), I am still very pleased as it is extremely helpful with my osteoarthritis, which I have had for 24 years. I am using it on both my knees and so far it has been great

Product is great customer service is… Product is great customer service is terrible. Accidently bought 2. Was ordering one somehow got 2. Wrote email immediately so they could adjust before shipping. No reply. I have written several times no reply tried calling 1-856-460-1863 bad number auto hangup. Will go thru my bank card for resolution if I have to