kew
GBI am very happy with TPO I am very happy with TPO. It isn't the quite low operating cost that keeps me happy, although that's a definite plus. It's the fact that a part of my monthly fee goes to the charity of my choice. That definitely matters. I would give it five stars except that it's range isn't always the absolute best. Nonetheless, it's usually just fine for my needs.
LEVI HAVEN
GBAlmost all good Pros: The pricing is excellent. TPO donates to charities. Rarely an issue with signal or data strength. Con: No chat customer service. If you live alone or need your service before friends/family are available to use their phone, it's difficult to get to customer service if something goes wrong with the autopay renew etc. as pay phones are rare and it's not easy to find a stranger to let you borrow their phone for an unknown amount of time (depending on if there is a wait, troubleshooting, etc).
Lukas
GBInexpensive and reliable mobile service TPO mobile service was very good and I will use it again when needed. unfortunately, teh initial onboarding process was frustrating as my AT&T iPhone 5s required some settings tweaks and I wasn't able to get TPO to resolve it. I was forced to troubleshoot and resolve on my own. Also TPO could do better by updating its website to allow the user to change basic information such as their billing address.
ANDREA
GBDespite a problem with the SIM card for … Despite a problem with the SIM card for my phone, due to misinformation on the TPO website, I have no regrets about switching to them as a provider! I like that I can choose what charity I support, & their customer service in resolving the SIM card issue was excellent. Plus, they're MUCH cheaper than my former provider!
John Turnipseed
GBUnbeatable charity and prices wrapped in one MVNO! Great SPRINT and TMO MVNO. Not only did they offer some great plans to the folks who were caught up in the RingPlus foldup fiasco, they are VERY reasonably priced and offer 10% donation to charity of your choice. The ONLY minor downside to these guys is the computer website will not let you swap CDMA devices unless you talk to someone. You have to make a call to a real person in the USA (not necessarily a bad thing) to change devices. All the CS staff there are professional and courteous!