Great customer service, good coverage in cities I really like TPO and have been impressed by their customer service. I'd also recommend them to my friends - and have already. The missing star is just that the coverage is not as expansive as other providers, so travels far away (very rural) from cities can mean low or no bars. I'm almost never away from cities except when I also want to be away from my phone, so it's no big deal for me to lose a bit of theoretical coverage so that I can save over $40/month off stupid Verizon. My bill now is $20 and my service in this coffee shop is full bars 4G LTE. So, there you have it.

Grateful for your services and good luck My personal experience with them has been a mixed one to say the least. Although these's were a short stay in the US market, but during that period the assistance that period the assistance that I got was satisfactory.

TPO is reasonably priced (for the US) TPO is reasonably priced (for the US), but the coverage isn't great. For some reason, I have no coverage in the old buildings in which I work and live. Other networks do have coverage in these buildings. I don't know what the problem is, but this is definitely a drawback! I also travel a lot for work and do not consider the international packages available either user friendly or reasonably priced.

Zero Customer 'care' Similar to another review, I had my service shut off. Not friendly at al or the least bit apologetic when speaking to the rep. I could not make or receive any calls. Asked to cancel my line, but I couldn't get refunded for the month that I've already paid to use it, She just cancelled it. Their coverage is non-existent in a lot of places as I travelled through some states. I've had it almost a year and have not been satisfied with the service.

Bad Billing Started with TPO in Aug 2017 and just terminated service on April 11. Discovered they were charging a sales an utility tax for a City where I don't reside. They researched, agreed with me, blamed a third party vendor, refunded the amount collected, but then kept collecting it month after month (crediting the previous month on the bill and charging it all over again). Billing is not transparent - you have to ask for detailed billing information. I'd be hard pressed to recommend the carrier.