Great customer service, good coverage in cities I really like TPO and have been impressed by their customer service. I'd also recommend them to my friends - and have already. The missing star is just that the coverage is not as expansive as other providers, so travels far away (very rural) from cities can mean low or no bars. I'm almost never away from cities except when I also want to be away from my phone, so it's no big deal for me to lose a bit of theoretical coverage so that I can save over $40/month off stupid Verizon. My bill now is $20 and my service in this coffee shop is full bars 4G LTE. So, there you have it.

TPO is reasonably priced (for the US) TPO is reasonably priced (for the US), but the coverage isn't great. For some reason, I have no coverage in the old buildings in which I work and live. Other networks do have coverage in these buildings. I don't know what the problem is, but this is definitely a drawback! I also travel a lot for work and do not consider the international packages available either user friendly or reasonably priced.

Unbeatable charity and prices wrapped in one MVNO! Great SPRINT and TMO MVNO. Not only did they offer some great plans to the folks who were caught up in the RingPlus foldup fiasco, they are VERY reasonably priced and offer 10% donation to charity of your choice. The ONLY minor downside to these guys is the computer website will not let you swap CDMA devices unless you talk to someone. You have to make a call to a real person in the USA (not necessarily a bad thing) to change devices. All the CS staff there are professional and courteous!

Rude customer service The pricing is great but they must train their customer service representatives to be rude. I had to speak with no fewer than 4 or five in porting 3 phones from different carriers to TPO in getting the right port passcodes, cdma/sim cards etc... without exception each one was rude and marginally helpful. At least they seem to be located in this country and spoke english.

Stable service and a great value. Had no issues with purchase or activation of service. Had no need to ever contact customer service when porting my number. Had no issues with automated billing or adding on data when needed. Service is comparable with service on 1st teir wireless carrier. Overall very happy with the value that TPO provides.