Simple and Reliable Simple and Reliable Coverage is easy to get, the SIM shipped free to my door. I activated it and entered in a few details, and my phone number from Sprint transferred instantly. The website is easy to use and after the changes, is easier to navigate. Autopay and the autopay bonus off the bill rock, and I love that my bill helps fund the rescue and care of abused animals!

Inexpensive and reliable mobile service TPO mobile service was very good and I will use it again when needed. unfortunately, teh initial onboarding process was frustrating as my AT&T iPhone 5s required some settings tweaks and I wasn't able to get TPO to resolve it. I was forced to troubleshoot and resolve on my own. Also TPO could do better by updating its website to allow the user to change basic information such as their billing address.

Despite a problem with the SIM card for … Despite a problem with the SIM card for my phone, due to misinformation on the TPO website, I have no regrets about switching to them as a provider! I like that I can choose what charity I support, & their customer service in resolving the SIM card issue was excellent. Plus, they're MUCH cheaper than my former provider!

Zero Customer 'care' Similar to another review, I had my service shut off. Not friendly at al or the least bit apologetic when speaking to the rep. I could not make or receive any calls. Asked to cancel my line, but I couldn't get refunded for the month that I've already paid to use it, She just cancelled it. Their coverage is non-existent in a lot of places as I travelled through some states. I've had it almost a year and have not been satisfied with the service.

TPO is reasonably priced (for the US) TPO is reasonably priced (for the US), but the coverage isn't great. For some reason, I have no coverage in the old buildings in which I work and live. Other networks do have coverage in these buildings. I don't know what the problem is, but this is definitely a drawback! I also travel a lot for work and do not consider the international packages available either user friendly or reasonably priced.