Almost all good Pros: The pricing is excellent. TPO donates to charities. Rarely an issue with signal or data strength. Con: No chat customer service. If you live alone or need your service before friends/family are available to use their phone, it's difficult to get to customer service if something goes wrong with the autopay renew etc. as pay phones are rare and it's not easy to find a stranger to let you borrow their phone for an unknown amount of time (depending on if there is a wait, troubleshooting, etc).

Despite a problem with the SIM card for … Despite a problem with the SIM card for my phone, due to misinformation on the TPO website, I have no regrets about switching to them as a provider! I like that I can choose what charity I support, & their customer service in resolving the SIM card issue was excellent. Plus, they're MUCH cheaper than my former provider!

I bough three Moto g5 plus unlocked … I bough three Moto g5 plus unlocked phones from Costco and inserted TPO SIM cards. Phone works great. Calls connect. Unfortunately, picture texts do not load. Cannot send or receive photos. Service is weak. Data doesn't connect. I pay $100 a month for all three lines. Very cheap but with much sacrifice. My teenagers are not impressed. I like the charity benefit. I like going outside convention but I also like sending and receiving photo texts and connecting to WiFi.

Great On Price but with a Few Caveats Great On Price but with a Few Caveats 1) If you have a family or spouse or business with multiple numbers, you have to create individual accounts for every phone number. This is a PIB. 2) Web site is often slow or just annoying when one has multiple accounts. Customer service has been responsive. Online help could be better for the technically inclined.

Simple and Reliable Simple and Reliable Coverage is easy to get, the SIM shipped free to my door. I activated it and entered in a few details, and my phone number from Sprint transferred instantly. The website is easy to use and after the changes, is easier to navigate. Autopay and the autopay bonus off the bill rock, and I love that my bill helps fund the rescue and care of abused animals!