TPO Mobile USA

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3.85
Based on 20 Reviews

5

30.00%

4

40.00%

3

20.00%

2

5.00%

1

5.00%
About TPO Mobile USA

TPO was started by three friends sharing a common vision. To transform something that people use everyday, their mobile phones, into a force for good. They launched it in late 2012 in the UK and it's been growing ever since. In January 2014, Jimmy Wales, the founder of Wikipedia, joined the company. Our goal is to raise billions for good causes worldwide, delivering goodness with every connection made. 10% of customers’ mobile bill is directed to their cause or charity of choice at no extra cost to them.

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Layla Galvin
VI

Grateful for your services and good luck My personal experience with them has been a mixed one to say the least. Although these's were a short stay in the US market, but during that period the assistance that period the assistance that I got was satisfactory.

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bradley
US

Thank you TPO for a great service! My experience has been nothing but great for the pricing offered. TPO support was necessary at the outset (two years ago), but has been unnecessary ever since. My voicemail alerts on iPhone SE were a little quirky, but it wasn't irritating to me. I loved their business model when I first signed up, and now am truly sorry to see them exit the US market. I wish the TPO team well in their UK endeavors, and I hope someone in the US will be courageous enough to emulate these pioneers of truly good business ethics! THANK YOU TPO!

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TRover
US

Zero Customer 'care' Similar to another review, I had my service shut off. Not friendly at al or the least bit apologetic when speaking to the rep. I could not make or receive any calls. Asked to cancel my line, but I couldn't get refunded for the month that I've already paid to use it, She just cancelled it. Their coverage is non-existent in a lot of places as I travelled through some states. I've had it almost a year and have not been satisfied with the service.

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Steve Marish
US

It is very difficult to get any… It is very difficult to get any support. The online website is extremely difficult to work through. When My credit card date expired, they never tried contacting me. They just shut the account off. It was like pulling teeth with their "customer service" person once I finally got through to them. If the pricing wasn't as low as it is, I would be gone yesterday. When I finally got re-instated, the girl just hung up the phone. No comments. No thanks.

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Richard Peck
US

Bad Billing Started with TPO in Aug 2017 and just terminated service on April 11. Discovered they were charging a sales an utility tax for a City where I don't reside. They researched, agreed with me, blamed a third party vendor, refunded the amount collected, but then kept collecting it month after month (crediting the previous month on the bill and charging it all over again). Billing is not transparent - you have to ask for detailed billing information. I'd be hard pressed to recommend the carrier.

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