Nicole Coughlin
AUExcellent customer service Excellent customer service. I purchased the Club Theme. Unfortunately I needed a refund due to what I needed the theme to do however the themes are very well built. They gave me a refund immediately. I am looking at some of the updates coming with the themes and it's excellent value for money!
Sarah
GBI can't recommend their products and their company enough!!! Purchased a template a few months ago, I could not be happier! The product was perfect and the customer support ALWAYS available, responsive and happy to help even assisting beyond their normal duty. Special thank you to Deekshit, a proven hero (he should own and wear a cape on a daily basis). I can't recommend their product and their company enough!!!
Christian
FRThe templatic team and especially… The templatic team and especially Deekshit, I must admit, is fabulous with me. They are always there to help me make changes and/or solve minor technical problems. I have been using their templates for years and I must admit that the level of after-sales service is always improving. The quality of their creative work also. I highly recommend the purchase of their template. Congratulations to all this team
Nageen Chauhan
INBad company ever I deal with Its almost 6 month working with templatic support team, but they can't fix bug within their own PayU Latam plugin. I am still looking for external developer who can fix payment gateway issue for me. Support team is really nonsense. I even offered them to do a paid fix but they are asking me stupid questions and never fix the issue. Super bad company I ever deal with.
Romain Gelez
DOThank you to the Templatic Support Team Thank you very much to the Templatic Support Team for all the help they provided us. With the release of Wordpress 5.5, many of the plugins and themes were not ready and some elements of our website were not working properly. I contacted them to explain the situation and they worked on the case with me until we resolved it. Knowing that you can count on a fantastic customer support when having a situation with your company website is really amazing. Everything is fine now, thanks again!