Templatic is definitely one of the best… Templatic is definitely one of the best theme/web services I have ever encountered. Not only are their themes nice and professional looking, but their customer service is excellent. I have never had any problems with receiving quality and fast help. Will definitely be recommending them to many people.

Excellent customer service Excellent customer service. I purchased the Club Theme. Unfortunately I needed a refund due to what I needed the theme to do however the themes are very well built. They gave me a refund immediately. I am looking at some of the updates coming with the themes and it's excellent value for money!

Thank you to the Templatic Support Team Thank you very much to the Templatic Support Team for all the help they provided us. With the release of Wordpress 5.5, many of the plugins and themes were not ready and some elements of our website were not working properly. I contacted them to explain the situation and they worked on the case with me until we resolved it. Knowing that you can count on a fantastic customer support when having a situation with your company website is really amazing. Everything is fine now, thanks again!

Bad company ever I deal with Its almost 6 month working with templatic support team, but they can't fix bug within their own PayU Latam plugin. I am still looking for external developer who can fix payment gateway issue for me. Support team is really nonsense. I even offered them to do a paid fix but they are asking me stupid questions and never fix the issue. Super bad company I ever deal with.

Exceptional customer support-better than most. I am very impressed with the support and help given me from Templatic. Companies with products costing thousands of dollars (or more) don't provide the level of support that I've seen from Templatic. Even before I purchased my theme template from them, they responded to multiple emails and even spoke with me to thoroughly answer EVERY question I've asked and provided me with recommendations to help me achieve my objectives, even recommending other products. Never once did I feel pressured to purchase anything from them, but now I'll be their customer for life. I wish other companies were more like them with their customer support.