the person at the smile shop is…Kristy is fabulous the person at the smile shop is fabulous, however, I cannot say the same for your DEPLORABLE customer service!!! I was just there last week and your people mistakenly had me listed as a retainer adjustment when in fact, I was going back INTO TREATMENT, which the person (Kristy) at the smile shop noted and sent to you, UPDATE: I see your reply, I'm in my FOURTH year of what was a 6 month treatment plan and my teeth are NOT STRAIGHT, you refused to refund my money, only offered me $100 to just go away, or stay on and continue with refits. I ordered retainers because you offered me a sale price, thinking for the future, but nope, you sent them to me and closed my account!!! This refit was for me to get back into treatment, I'm sorry but your customer service is ridiculous!!!

Nichole Q from WI Brookfield WI Nichole Q from WI Brookfield WI, Was such an amazing person to have met to start this journey. I can’t describe how much I’m looking forward for this. Thank you so much and I’m beyond grateful to have had a good first experience!

Amazing Amazing! Although I called earlier to see if I can come in early. Who ever answered the phone was rude. Once I arrived the young African-American women was amazing she made me feel very comfortable and she explained everything to me but the receptionist needs training

Fantastic experience Divine is so nice and informative! My son was excited but a bit nervous at first. By the end of the visit he was basically jumping up and down with pure joy and happiness! He didn't stop talking about it all the way home! Great experience! Thank you Divine

I was very hesitant to start this… I was very hesitant to start this journey as my son is 13 and autistic. The ladies at the Avon store reassured me and were very patient with my child, never making him feel embarrassed. He was smiling by the time we left. The only complaint would be the online marketing not being consistent with the in office visit.