Valentina Echeverry
GBI've been trying to disconnect from… I've been trying to disconnect from their platform and have contacted customer service multiped times. No luck so far. It seems that want to keep you in their platform without your authorization. Very unprofessional business practices. I would not recommend this platform to anybody. Very unresponsive. Still plugged to their platform without being able to manage my airbnb account from airbnb.
Rob
GBThis is a very slow and buggy service This is a very slow and buggy service. Just get something else and save your time. I wish I knew this months ago. Customer service is non-existent without finding the details of upper management. Which is something I had to do. The onboarding took weeks (yes weeks), while I tried to connect with relevant team members. Eventually the c-suite connected me to customer service who claimed it was an isolated incident but reading reviews o multiple sites, it's clear the best aspect of futurestay is their marketing. Customer service offered a gift card later, but claimed I needed to stay on for one month before receiving it, which seemed like they were trying to pay me to stay on. So I decided it wouldn't be worth it if the platform had no confidence I would stay without a carrot and a stick. Figured there was little internal confidence in the software either.
Philipp
ATUnable to disconnect. Very bad experience! I made the terrible mistake to create a futurestay account via AirDNA and connected my listing to it. I never used their services and immediately archived my listing after I connected it. However, Airbnb now thinks I'm managing my account through a managing software and automatically changed my service fees from 3% to 15%. I have requested futurestay to disconnect property from my account multiple times but haven't been successful yet. A few days ago customer service assured me my property has been disconnected but it has not. Very annoyed at this point! Save yourself the trouble and don't use the software.
Amabele
GBI loved the Futurestay Method I loved the Futurestay Method. It is simple, objective and super dynamic. What most caught my attention were the classes, which, being short, are great for those who have a busy day. The modules are super-organized, and having a test at each end of the video helps to better fix all the concepts learned. I would certainly buy other courses from Futurestay, as they demonstrated excellent and detailed quality for those who are starting in the area. I also hope to use their software to help me launch and scale my own Short Term Rental Business.
Sarah J Lee
GBFuturestay displays an incredible understading of the customers needs. Futurestay displays an incredible understanding of it's customers, the market and the industry. The attention to detail and thouroughness are always enjoyed, appreciated and come to be accepted as a standard with dealing with Futurestay