Hostway treats me like I matter I've been using Hostway for more than a decade now. While I'm just a small (personal use) customer with a couple of domains and a handful of exchange accounts - it certainly feels like they treat me like a large corporate. Customer service is always helpful, and the service itself is fabulous.

Mostly Satisfied Mostly Satisfied I realize that I am a small user of Hostway services. I am VERY satisfied with the Exchange Hosting. Especially the dependability of the service and the SPAM filtering. I would highly recommend this service to anyone needing Exchange Hosting services. My small level of dissatisfaction is with the response of the web-hosting Support Team. Again, I realize that I only have a single domain but it took, in my opinion, much to much time and effort on my part to get a domain transferred/registered and have web-hosting services assigned. This may be halo effect in that this was my last recent experience with the Hostway staff, but if were not for that experience I would have given Hostway a 5-star rating.

They don't provide dmarc and dkim for… They don't provide dmarc and dkim for domain authentication. Not only that they charged us web hosting when we only had email hosting and refused to refund the fees and were rude about it. Be careful and look at your invoice closely.

Internet technology isn't perfect and… Internet technology isn't perfect and so much is happening that it is often we come across a road block. At times, these need to be resolved ASAP as some client or the other is breathing down our sorry necks. That's when a good hosting service can be invaluable. I am an average sort of guy and often there are issues way above my head. These guys at Hostway have always helped me and fast too.

Terrible service Hostway hosted our pl.domain. In the meantime Hostwat stopped offering pl-domains and claimed there was a technical problem in renewing our website. Instead of suggesting us to transfer our website to another provider, they kept assuring us, that they were investigating the case - for more than 2 months. Eventually our domain was hi-jacked by an alien company, when Hostway allowed it to expire - so we had to buy it for a big sum. No regrets, no honesty - stay away!