Top Reviewer
GBI had a question on the SSL… I had a question on the SSL subscription for my site, and the question was answered quickly and accurately. It saved me money because I was about to purchase a new SSL based on a deceptive email that I thought was from Hostway, but was actually from an outside company. Hostway support assured me that SSL came with my plan and the other email did not come from Hostway.
Andrea Pettit
GBSister Company-MyHosting Sister Company-MyHosting I had been a myhosting customer for years. I had a credit card expire and missed one payment. They terminated - TERMINATED the service. And guess what, their answer was to move to Hostway their "sister" company. Seriously, if you want people to migrate why not work with them? TERMINATE? I will absolutely go elsewhere. Thank you, and NO THANK YOU!
Mary Ivers
GBSatisfied customer of 22 years! Hostway has hosted my Web site for more than two decades, during which time my site has never had any problems. Any time I have had technical questions, I have always received prompt help. Thank you Hostway.com! I appreciate the service you provide, and I recommend you.
Paulette Bekolo
GBI am really surprised with the quality… I removed the previous bad review. After talking with One of the managers, Ms. Joy. She fixed my issues. Hostway really needs to provide proper customer service skills to their billing agents. They are extremely arrogant and have zero (0) respect for customers. The reason I increased to 3 stars is because of the manager's resolution of my problem.
Peter
GBThank you for your service Our company provides IT and telecom support. In an effort to assist a new client, we reached out to members of Hostway's sales and technical support staff. I have been very pleased so far with their breadth of knowledge as well as their expertise and patience when explaining the various options available to the client etc. I look forward to working with them in the future.