Hostway always provide a great service… Hostway always provide a great service with excellent choices. Typically Hostway provides great customer service and tech support as well. Rarely, yet it does happen, there is a glitch in the business end that requires more than one contact with Hostway.

Terrible service Hostway hosted our pl.domain. In the meantime Hostwat stopped offering pl-domains and claimed there was a technical problem in renewing our website. Instead of suggesting us to transfer our website to another provider, they kept assuring us, that they were investigating the case - for more than 2 months. Eventually our domain was hi-jacked by an alien company, when Hostway allowed it to expire - so we had to buy it for a big sum. No regrets, no honesty - stay away!

I am really surprised with the quality… I removed the previous bad review. After talking with One of the managers, Ms. Joy. She fixed my issues. Hostway really needs to provide proper customer service skills to their billing agents. They are extremely arrogant and have zero (0) respect for customers. The reason I increased to 3 stars is because of the manager's resolution of my problem.

Hostway has worked well for my small… Hostway has worked well for my small business since I started in 2002. Website is easy to navigate and cost is aligned with my needs. The few times that I had to reach out to customer service, they were nice and helpful. The one time I did have an issue, the representative stayed in contact with me until the issue was resolved.

I had a question on the SSL… I had a question on the SSL subscription for my site, and the question was answered quickly and accurately. It saved me money because I was about to purchase a new SSL based on a deceptive email that I thought was from Hostway, but was actually from an outside company. Hostway support assured me that SSL came with my plan and the other email did not come from Hostway.