They provided no help in solving the… They provided no help in solving the problem that my website was not accessible.

I am really surprised with the quality… I removed the previous bad review. After talking with One of the managers, Ms. Joy. She fixed my issues. Hostway really needs to provide proper customer service skills to their billing agents. They are extremely arrogant and have zero (0) respect for customers. The reason I increased to 3 stars is because of the manager's resolution of my problem.

Hostway has worked well for my small… Hostway has worked well for my small business since I started in 2002. Website is easy to navigate and cost is aligned with my needs. The few times that I had to reach out to customer service, they were nice and helpful. The one time I did have an issue, the representative stayed in contact with me until the issue was resolved.

Our Church emails were with Spectrum… Our Church emails were with Spectrum (formerly Time Warner Business) for several years. When Spectrum decided to stop hosting they sent an email to that effect. Trying to deal with Spectrum was almost impossible because they insisted they did not host the mail. Find out they (while still TWC) had contracted with Mimecast for hosting. Mimecast wouldn't release records because their deal was with Time Warner Cable. Finally, a Hostway representative took the time (and a lot of it) to straighten out the mess and get all the MX records and addresses switched. Mail has worked flawlessly since then. We could not be more pleased.

Sister Company-MyHosting Sister Company-MyHosting I had been a myhosting customer for years. I had a credit card expire and missed one payment. They terminated - TERMINATED the service. And guess what, their answer was to move to Hostway their "sister" company. Seriously, if you want people to migrate why not work with them? TERMINATE? I will absolutely go elsewhere. Thank you, and NO THANK YOU!