The absolute worst customer service The absolute worst customer service. If you purchase a flawed item, they make you jump through hoops to get a replacement. Kinda insulting to act like your products are always flawless, and treat customers like liars. Bought a garbage motor with a short in it, and it's been over a month and they're just now shipping the replacement. And they don't care if it costs or loses you money. Absolutely would not recommend this company unless you want to be jerked around. Other than that, their product is decent... Not worth the hassle by any means though.

Quick to solve problems with machine… Quick to solve problems with machine and powerbolt excellent turn around time they even paid shipping and handling both ways !!! The spektra flux is the Rolls Royce of tattoo machines!!!! Excellent machine!!!

Good machine well worth it Good machine well worth it! Had an issue with shipping. Package came In damaged sent them a picture as proof. They sent me a brand new machine with no problems and it works amazing! Idk what's up with all these reviews but, I haven't had an issue at all. I think alot of these reviews are fake.

This company has the worst customer… This company has the worst customer service! My brand new tattoo machine will no longer charge and I have had to jump through hoops and still not able to get a replacement. AVOID THIS COMPANY at all cost, their products are garbage and there are tons of reviews with issues regarding their products.

I've been tattooing for 16 years I've been tattooing for 16 years. Started my tattoo journey with coil machines. Found FK when they changed the game with light weight 1.5 coil machines. They were awesome for the period of time they were made. Fast forward to current date and time. Started with xion, got the edge x, got the flux , and now the exo.... worth every penny.. As for the company. I've never had issues with Fallen King. When my xion motor went out I shipped it our and they had it fixed and returned lightning (bolt) quick. As the comment on Gaston being racist. I'm not sold on that statement. Maybe passionate, competitive, confident, but racist.... probably not. I would say if you're thinking about buying FK. Just do it and see if your tattoos look better and skin is less traumatized.