The absolute worst customer service The absolute worst customer service. If you purchase a flawed item, they make you jump through hoops to get a replacement. Kinda insulting to act like your products are always flawless, and treat customers like liars. Bought a garbage motor with a short in it, and it's been over a month and they're just now shipping the replacement. And they don't care if it costs or loses you money. Absolutely would not recommend this company unless you want to be jerked around. Other than that, their product is decent... Not worth the hassle by any means though.

So dissapointed... I was so exited to have saved up for a fk spectra flux machine. But the batterys don't last 10 hrs at all! Im glad I purchased 2 batterys. Because I cannot even finish a big tattoo with one. This bummes me out because my much cheap er machines have waaaay better batterys. Also to check how full the battery is is drama. And I still havent figure out the different indication lights with charging, because there is no mention in the manual... The only thing I LOVE is the color (pink).. The rest is really a bummer. Ohw and if you choose a voltage inbetween you have a blinking Light in the corner of your eye the whole time tatoeing.

Poor customer support rip off on the… Poor customer support rip off on the delivery prices don’t even care about their clients. Not even talking how much you charge for tattoo machines!

Worst customer service ever you'd think… Worst customer service ever you'd think they'd only allow as many pre orders as they could do but no yet again two months after pre-order and nothing

I explained it enough on the phone I explained it enough on the phone. Yall need to keep making replacement parts not discontinue after 3 years. What a joke of a company. Tech support was no help what so ever. Like tesla but for tattoo machines