So I go to buy the FK Irons One… So I go to buy the FK Irons One machine, not a distributor but through them, I waited a week ,no shipping confirmation , so I call them , they said it ships tomorrow, no shipping confirmation and it's Friday, have to wait another weekend. So Monday comes I call them , Cindy the manager tells me , we out of stock , we havent had any they are in production. So I ask for a refund, she says sure no problem takes 3 to 5 days for refund ,again they jerked me around another week, I had to call them again. She tells me I'll get it issued blah blah blah , still I have not gotten a refund or even a alert that says my money's been refunded. Not even a email confirmation.. So let me tell ya , don't go through this , don't buy FK Irons at all !! I'm going with Bishop machines from now on. Cost me extra 200.00 but I guarantee I won't be jerked around like this with Bishop !!! How you gonna order a machine through the factory and they be outta stock .. then not tell anyone and keep your money .. WHAT THE ?#@$ FK IRONS ??

I explained it enough on the phone I explained it enough on the phone. Yall need to keep making replacement parts not discontinue after 3 years. What a joke of a company. Tech support was no help what so ever. Like tesla but for tattoo machines

DO NOT USE THIS FRAUDSTER USA COMPANY… DO NOT USE THIS FRAUDSTER USA COMPANY or their other trading name / sister company MICROBEAUX INTERNATIONAL. PLEASE REPORT THEM TO TRADING STANDARDS as they mis-represent / mis-sell their items and breach all consumer regulations / laws. They sold me a second hand / returned SMP machine which had dirty finger prints / hair debris on it, which I’m not even sure if it works, and are now ignoring me. They won’t tell you clearly about the £150 duty / customs charge either (which you pay after check-out)! You cannot even get hold of them - there is no WhatsApp and so on. They never get back to you either or will just blame you!

They don’t stand behind their products How could they improve? Well for starters they could stand behind their products. Bought a brand new seafoam green flux and paint came off first use from the madecide solution. Customer service rep forwarded the information to another department and had me send photos of madecide and ingredients as well as pictures of machine with faded coloring where paint came off and their department responded that it absolutely should not have happen and machine is tested with madecide to insure paint lost doesn’t occur, so they acknowledge it’s an issue. However, they won’t refund or even exchange my product but want me to send back my machine which would leave me without while they “inspect” the machine to figure why this happens. … ok so I’m just supposed to be without a machine and now short 1200 bucks…I’m not rich sooo obviously this impacts me greatly. No machine no work. From what I’ve read others had to send back their machines and were left machine less for over 8 weeks. Truly unacceptable and no wonder why you guys have 1.8 star rating. DO BETTER AND STAND BEHIND YOUR PRODUCTS!

Money grabbers Money grabbers Customer service is non existing and when they do get back to you they asked their supervisor and he said no ( they all said the same ) That company wouldn’t even spit on their customers if we where on fire They can give celebs who can afford their stuff free products but milk their paying customers for every penny Overpriced