So dissapointed... I was so exited to have saved up for a fk spectra flux machine. But the batterys don't last 10 hrs at all! Im glad I purchased 2 batterys. Because I cannot even finish a big tattoo with one. This bummes me out because my much cheap er machines have waaaay better batterys. Also to check how full the battery is is drama. And I still havent figure out the different indication lights with charging, because there is no mention in the manual... The only thing I LOVE is the color (pink).. The rest is really a bummer. Ohw and if you choose a voltage inbetween you have a blinking Light in the corner of your eye the whole time tatoeing.

Worst customer service ever you'd think… Worst customer service ever you'd think they'd only allow as many pre orders as they could do but no yet again two months after pre-order and nothing

New Customer Service but same low quality FKIrons customer service is now on premises and is well staffed. They answered my call in less than 3 secs and I believe they were pretty transparent in what is going with the quality of the machines which translate in a high rate of return for repairs. The quality of the motors - the heart of the machines - are at their critical low and their rejection rate is so high that in some models is not expected that last more than 6 months. By the other hand they also confirmed the issue of the Powerbolt "blue light" which like in the Hover make them not possible to charge the battery (in some cases the USB connector got burnt) and that is probably related to a defective circuit board. However they haven't decide if a recall would be needed. In conclusion customer satisfaction can't be achieved without 1st of all shipping high quality products.

DO NOT USE THIS FRAUDSTER USA COMPANY… DO NOT USE THIS FRAUDSTER USA COMPANY or their other trading name / sister company MICROBEAUX INTERNATIONAL. PLEASE REPORT THEM TO TRADING STANDARDS as they mis-represent / mis-sell their items and breach all consumer regulations / laws. They sold me a second hand / returned SMP machine which had dirty finger prints / hair debris on it, which I’m not even sure if it works, and are now ignoring me. They won’t tell you clearly about the £150 duty / customs charge either (which you pay after check-out)! You cannot even get hold of them - there is no WhatsApp and so on. They never get back to you either or will just blame you!

I have written them 10-15 emails I have written them 10-15 emails. Written them on every platform they're available, and not even a reply. My machine/powerbolt just died out of nowhere. And now it turns on, but the machine doesn't work properly. Never experienced such a non existent customer support. With so expensive products I could never recommend using this company.