Battery and backup battery both broke Ordered 2 powerbolts in September so I would have a backup. They died within 3 days of each other not even 3 months of light use later. Customer service got me one day shipping, and the. The warehouse lost the units they were supposed to fix. Finally got someone to agree to a store credit so I could just get parts that worked. Only to find out it takes them *days* to process a store credit. I have lost hundreds of dollars for this and they didn't have the decency to offer me so much as a discount. They are, however, very sorry.

I wish I would have read this reviews… I wish I would have read this reviews before investing 1350 on one of this knock of. machines. This is not quality! I have a 200 cheap pen machine that lasts longer and hits harder. Don't waste your money with this clowns. Im going to approach this with the better business bureau to stop their scamming.

Good machine well worth it Good machine well worth it! Had an issue with shipping. Package came In damaged sent them a picture as proof. They sent me a brand new machine with no problems and it works amazing! Idk what's up with all these reviews but, I haven't had an issue at all. I think alot of these reviews are fake.

So dissapointed... I was so exited to have saved up for a fk spectra flux machine. But the batterys don't last 10 hrs at all! Im glad I purchased 2 batterys. Because I cannot even finish a big tattoo with one. This bummes me out because my much cheap er machines have waaaay better batterys. Also to check how full the battery is is drama. And I still havent figure out the different indication lights with charging, because there is no mention in the manual... The only thing I LOVE is the color (pink).. The rest is really a bummer. Ohw and if you choose a voltage inbetween you have a blinking Light in the corner of your eye the whole time tatoeing.

New Customer Service but same low quality FKIrons customer service is now on premises and is well staffed. They answered my call in less than 3 secs and I believe they were pretty transparent in what is going with the quality of the machines which translate in a high rate of return for repairs. The quality of the motors - the heart of the machines - are at their critical low and their rejection rate is so high that in some models is not expected that last more than 6 months. By the other hand they also confirmed the issue of the Powerbolt "blue light" which like in the Hover make them not possible to charge the battery (in some cases the USB connector got burnt) and that is probably related to a defective circuit board. However they haven't decide if a recall would be needed. In conclusion customer satisfaction can't be achieved without 1st of all shipping high quality products.