Avoid claire's I had multiple times disappointed about claires in ireland. Got very expensive Stitch backpack for my daughter, zip was broken in 3 weeks. Got anklet for €12!, has broken after 3 wears and more other things. In mostly shops no one asking for yor phone # or email to earn the points.

I am more than enthusiastic about… I am more than enthusiastic about Claires. I had my right ear pierced at the first of June and my left ear pierced July 9th. Both of these experiences were really pleasant and positive. Their 3 week healing solution really works extremely well, my right ear was healed in 19 days and I replaced starter ear stud with one I had recently purchased, no issues at all. I HIGHLY RECOMMEND Claires with no reservations at all. THANK YOU CLAIRES very much.

Poorly made rubbish I purchased a pair of bracelets for my grand-daughters with "big sis" and "lil sis" beads. They were delighted but disappointedly the elastic broke on both within hours, leaving one of them in floods of tears. I felt I'd cheated them, but in reality it was Claire's that had cheated all of us with shoddy goods. I will not be buying from them again. Sadly I had bought them online and not kept the paperwork.

ORDER NUMBER 012355587 ORDER NUMBER 012355587 Absolutely Disgusting customer service either by email or telephone. Order received with a small ceramic dish (was to be a birthday gift) thrown unwrapped into a large Jiffy bag, obviously it arrived smashed together with various sets of earrings broken also. I have now spent a whole day on the UNANSWERED customer service number from 9-5pm and tried without success to email my issues too. It’s apparent to me that both these forms of contact at CLAIRES are unmanned. Out of desperation I opted to ring head office only to find that is also the same contact number!!!! What’s the point & what else can I do to get the matter resolved successfully. Judging by the aforementioned comments I’ve little hope!

Absolutely awful Absolutely awful. Do not order from them. Ordered online on the Thursday and was advised ready to collect within hours. Heard nothing, four days later I was still chasing my order which had been cancelled without anyone bothering to let me know and despite Track My Order status still saying ‘In Progress’. Was told my money won’t have been taken until fulfilled which was incorrect as it was showing as having left my account. Terrible, unsympathetic service from staff in the store I was due to collect from. I’ll never order or visit again and will tell as many people as I can to do the same.