cricketandgraham
GBGot one of the purple poofy balls first… Got one of the purple poofy balls the first time. The ball was very entertaining, but the strap on top broke not even 2 hours after playing with it. The next time I also got the same thing, just a different color which was orange and the strap broke after I pulled the tag off (The tag is DIRECTLY on the strap) and as much as I love claires, the strap is super weak and breaks always.
Lidia Andersen
RUScam company, stealing email addresses and SPAMMing This scamming company illegally use my private data and sending SPAM. They stole my email and had subscribed me to their promo without my permission. And SPAM coming not a first time, I unsubscribe but they did it again.
Kevin Caron
GBPoor customer service The associate sit on the floor behind the counter to avoid interacting with customers. When my daughters ear piercing came out by accident a week later they acted like they did not remember us and insisted on an actual receipt to repeirce her ear even though I had the ear ring in hand. They insisted I have to spend another $80 for a new one. They were very unhelpful and rude.
CW Lamkin
GBI am more than enthusiastic about… I am more than enthusiastic about Claires. I had my right ear pierced at the first of June and my left ear pierced July 9th. Both of these experiences were really pleasant and positive. Their 3 week healing solution really works extremely well, my right ear was healed in 19 days and I replaced starter ear stud with one I had recently purchased, no issues at all. I HIGHLY RECOMMEND Claires with no reservations at all. THANK YOU CLAIRES very much.
Alison DETLOFF
GBORDER NUMBER 012355587 ORDER NUMBER 012355587 Absolutely Disgusting customer service either by email or telephone. Order received with a small ceramic dish (was to be a birthday gift) thrown unwrapped into a large Jiffy bag, obviously it arrived smashed together with various sets of earrings broken also. I have now spent a whole day on the UNANSWERED customer service number from 9-5pm and tried without success to email my issues too. It’s apparent to me that both these forms of contact at CLAIRES are unmanned. Out of desperation I opted to ring head office only to find that is also the same contact number!!!! What’s the point & what else can I do to get the matter resolved successfully. Judging by the aforementioned comments I’ve little hope!