No care for customer This was the first and last time i ever order from this company. They don't respond to e-mails sent to their customer 'care', they don't package with care either. I ordered three tiaras and all of them were bent because there's no protection in the too big box that was dented like heck!!! The wares are just thrown in an empty box and it gets send on it's way... So disappointing, especially as i did like the actual stores very much. No solution for the damages either. I paid so much money for the tiaras and they don't even fit my head anymore, they're always crooked on my head. i am sooo angry!! Claire's, you need to step up your game for real!!!

Don't go here unless you want blood poisoning! id give this a 0 if i can, i got my ears pierced, after it my ears started to hurt so i cleaned them everyday, even though i cleaned them regularly, my ears started to bleed, hurt, scabs came off. Then i realised the jewellery was metal not a gold like i asked. They got infected had to take them out, they are so much better now. would not recommend, they arnt professionals!

Poor customer service The associate sit on the floor behind the counter to avoid interacting with customers. When my daughters ear piercing came out by accident a week later they acted like they did not remember us and insisted on an actual receipt to repeirce her ear even though I had the ear ring in hand. They insisted I have to spend another $80 for a new one. They were very unhelpful and rude.

Waste of Time and Money Don’t even bother wasting time and money. Website and app aren’t user friendly. Items break easily or some earrings don’t connect properly. Cheaper/discounted prices = cheap material. You get what you pay for. invest in good quality items that’ll last longer even if it’s higher priced.

Avoid online if living in Ireland Ordered stuff on 4th April,not shipped until 11th, didn't arrive until the 18th. Claire's need to up their game if they want to keep Irish customers. From where I am standing,they want our money, but we should be grateful they allow us to deal with them. Very shoddy experience.