Bought VPN end Nov due to buffering. Bought VPN end Nov. Not being tech-minded found that it no effect on my streaming speed. Contacted VPN customer service. Within a short time, they put me on the right track. My IPTV is not suffering the severe buffering it recently encountered. Many thanks to the team. Highly recommended.

Really poor customer service Really poor customer service. Had unread tickets for days after cancelling and still being through my PayPal. . Second ticket is for a refund to PayPal. No response. After reading a review to a guy . Exactly same thing happened for him where he went into weeks. Vpn it's self was ok to be fair. I just wasn't using it as it caused lag when gaming . For general streaming it was fine

worth every penny been using the service since 2018 and now have 2 active subscriptions for past 2 years (software and Router), barley have problems and when i do they are always on hand to help no matter what! i highly recommend and do suggest the 3 year plan as offers better value!

Great customer care Only had this a week or so, had a bit of a problem initially but after putting a ticket in on SpiderVpn client area I was called back virtually straight away. My problem was sorted within 15 minutes & all is well. Thank you to all at SpiderVpn great service with understanding IT engineers who care about there customers. Well done - can recommend this service.

Let me just say the spider VPN is the… Let me just say the spider VPN is the BEST without a doubt for speed for customer services everything I have tried many VPN'S over the year's all so so-called best that you see advertised everywhere not even one comes close to spider VPN. DONT TAKE MY WORD FOR IT TRY AND COMPARE FOR YOURSELF I GUARANTEE YOU won't BE DISSAPOINTED