Richard Ross
GBHad problems with BBC Iplayer on my TV… Had problems with BBC Iplayer on my TV and Iphone. They sorted this out. All working now.
Clifford George
GBBlocks outgoing emails and frequenty get told of 'unusual traffic' by google. Connects OK, and easy to set up, internet works. There are however two major issues with the Spider VPN. 1) Their endpoint IP addresses are frequently on the Spamhaus list for spam email. This means that outgoing email gets blocked by your email provider. Not the email providers fault, they just take note of the Spamhaus list. Spider VPN need to ensure their endpoints are not on the Spamhaus lists. 2) Frequently get error messages out of google saying they have detected unusual traffic from the network and requiring a CAPTCHA to continue. This should not happen.
Samuel
FRIt works great Thanks to SpiderVPN's Support Team, my connection troubles were fixed. I am now enjoying fast and stable traffic. Original review - 09/13/2019 : Bought a pro router package. Installed it and all was perfect. But depending on the location used, the router disconnects frequently. For example, impossible to use the Norway or Australia. Connected to Netherlands, it disconnects frequently. Connected to Italy, it is stable.
Rob Simpson
GBGreat customer care Only had this a week or so, had a bit of a problem initially but after putting a ticket in on SpiderVpn client area I was called back virtually straight away. My problem was sorted within 15 minutes & all is well. Thank you to all at SpiderVpn great service with understanding IT engineers who care about there customers. Well done - can recommend this service.
steve phillips
GBBought VPN end Nov due to buffering. Bought VPN end Nov. Not being tech-minded found that it no effect on my streaming speed. Contacted VPN customer service. Within a short time, they put me on the right track. My IPTV is not suffering the severe buffering it recently encountered. Many thanks to the team. Highly recommended.