worth every penny been using the service since 2018 and now have 2 active subscriptions for past 2 years (software and Router), barley have problems and when i do they are always on hand to help no matter what! i highly recommend and do suggest the 3 year plan as offers better value!

After 2 days of trying to sort the… After 2 days of trying to sort the issue on getting me back up and running, After reseting the router to flash updated software (I was told to do this) Now I cannot sign into the router dashboard and the customer service is absolutely dire. They are not interested in my issue full stop. I have been polite to them no disrespect to their staff and still I am no further forward. I will look elsewhere for a better service.

After talking to guys at spider I am no…not a happy bunny After talking to guys at spider I am no where near to being happy despite previous review ......it would appear that although the router is connected I am still on my isp which is sky I have tried to go to several torrent sites and immediately had a sky message appear to say this site is blocked . It seem s my router doesn’t work at all . I find it partially frustrating to be unable to talk to the tech guys on telephone and only via there website on chat . If it’s not possible to sort out on phone maybe I could get to Washington to exchange the router for another one.

Best in the market ! Hands down, the single BEST way to protect your family on the Internet. There are so many options and different ways to filter based on your specific needs. You can easily block all traffic based on time of day, block only specific sites, block all sites except those you specifically permit, etc. Furthermore, Spider VPN Tech Support is second to none. I ALWAYS receive a response from their email support system in less than 24 hours and usually within two. Have never had to use telephone support so I can only imagine it’s even better. You simply can’t go wrong here.

Great customer service & High Speeds Great customer service, I had the poor chap from the help desk helping me spring my vpn router back to life for over an hour, they remained helpful and polite throughout. I now have the latest firmware and lightning speeds (only lost 2 mbps off my usual connection without vpn) I highly recommend this service