California Dreamin' The whole order-to-delivery took only 8 days. The hot tub is electric and with our new solar panels this is an added delight to be off gas. My wife and I can't believe the beauty and comfort that this brand new jacuzzi has added to our lives and bones. We soak every morning before work and our bodies feel revived and ready for the day. We are also glad that we purchased the steps and the cover lift; these added items have helped to make getting in & out very easy.

Delivery delays Delivery of hot tub has been very frustrating! On first delivery date promised, it never arrived & there was no communication as to why. Then call to distributor- never called me back after saying they would within 45 minutes. Third call they promised delivery this Monday,5 days after original date - so fingers crossed that it really happens!

Do not buy the Lifesmart Paradise DLX… Do not buy the Lifesmart Paradise DLX (LS450DX) 7-Person 22-Jet Plug and Play Spa! I had this hot tub for two months and it stopped working. I had to have a technician come to my house to try to figure it out. The manufacturer mailed me the part that was needed to fix the tub. However, they mailed the wrong part! This caused me to have to have my technician come back. Not only did the warranty company Watkins Wellness refuse to pay for the second visit from my technician which was entirely their fault but they only refunded me for half of the cost that it actually cost me to repair the hot tub that I only owned for two months. Not only that, this hot tub SUCKS if you live in cold climates. I live in PA and this hot tub cannot hold the heat in the winter. I can never get it above 70 degrees and I have TWO insulated covers on it. I tried letting outlet spas know about my terrible experience with watkins wellness and all they did was mail me two filters....I spend thousands of dollars but thanks so much for the filters..?

Outlet Spas was almostly good Outlet Spas was almostly good. I spent some time on ther websit and found the collection to be satisfactry. The bundles offered for some products are ok. Prices wise tehy are actually on teh cheaaper side. I had a good experiance with tehm and it was worth my money. Customer service was average but solvded the queries. I will think before using them again though. There was nothing too special about the eperience.

Step by Step This team is dedicated to serving their customers. Since day zero, they were always helpful, knowledgeable and eager to go the extra mile. Even more so, they explained to me all the processes between the purchase and the delivery. Days before the delivery, they sent me a document on managing and moving my spa to its final location. All these details just show how much attention to the details they have to support their customers.