Arshad Ali
GBWhen I needed to contact customer… When I needed to contact customer service, they were easily accessible. Also,I was extremely pleased with the shipping time. I received my hot tub approximately fifteen days from my order date. Most places advertise 5-8 weeks. They are amazingly faster and offer great products at affordable prices.
Richard Rhodes
GBHanna was patient and knowledgeable and… Hanna was patient and knowledgeable and explained everything that I needed to know and more. She is a great ambassador for your company and left me feeling like I picked the right company to do business with. I’ll write another review after that whole process is complete. Thank you.
Anne Pockrus
GBReal people to answer your question So far they have made the decision to purchase a hot tub as easy as possible. There is a real person to answer questions via chat which is a nice change from other companies who strictly use AI.
Quinn Olivia
CAI had an avarage experience wth Outlet… I had an avarage experience wth Outlet Spas. Ther weren't any thrills to their services. Prices were fin, nothing spetacular. I wouldn't say that ther site is particularly user-frendly and block navigation is quite slow. I would recemmend starting out with simplar models, as the more complicated ones can be difficult to configure. This was a baseline experince for me, nothing terribly memorible.
Miryt Furiosi
GBGood customer service Spa delivery was flexible. When I called about a question, a human picked up right away! Emailed me the info I needed. Took off one star because there is nothing clear in print about how to set up chemicals for the first time. Panel buttons, jet controls not clear in manual