Outlet Spas was almostly good Outlet Spas was almostly good. I spent some time on ther websit and found the collection to be satisfactry. The bundles offered for some products are ok. Prices wise tehy are actually on teh cheaaper side. I had a good experiance with tehm and it was worth my money. Customer service was average but solvded the queries. I will think before using them again though. There was nothing too special about the eperience.

I had an avarage experience wth Outlet… I had an avarage experience wth Outlet Spas. Ther weren't any thrills to their services. Prices were fin, nothing spetacular. I wouldn't say that ther site is particularly user-frendly and block navigation is quite slow. I would recemmend starting out with simplar models, as the more complicated ones can be difficult to configure. This was a baseline experince for me, nothing terribly memorible.

Great customer experience; Impressive tech made communicating easy Impressive tech made communicating easy. I thought I may be getting a bot, but Tim and Hannah worked like a well oiled machine to answer questions, make recommendations and helped us order with ease. Purchasing online with a personal touch - hard to find and they nailed it!

Delivery delays Delivery of hot tub has been very frustrating! On first delivery date promised, it never arrived & there was no communication as to why. Then call to distributor- never called me back after saying they would within 45 minutes. Third call they promised delivery this Monday,5 days after original date - so fingers crossed that it really happens!

Step by Step This team is dedicated to serving their customers. Since day zero, they were always helpful, knowledgeable and eager to go the extra mile. Even more so, they explained to me all the processes between the purchase and the delivery. Days before the delivery, they sent me a document on managing and moving my spa to its final location. All these details just show how much attention to the details they have to support their customers.