Miryt Furiosi
GBGood customer service Spa delivery was flexible. When I called about a question, a human picked up right away! Emailed me the info I needed. Took off one star because there is nothing clear in print about how to set up chemicals for the first time. Panel buttons, jet controls not clear in manual
Anne Pockrus
GBReal people to answer your question So far they have made the decision to purchase a hot tub as easy as possible. There is a real person to answer questions via chat which is a nice change from other companies who strictly use AI.
Jerilynn Mease
GBWhen i called to ask questions the… When i called to ask questions the phone was actually answered by a live person. I spoke to Dan and he was very helpful and patient with me
Victor Rossi
GBHave not received the spa yet Have not received the spa yet. The live chat is excellent. The agents obviously are very knowledgeable about their products and are very helpful.
R Quarles
GBDelivery delays Delivery of hot tub has been very frustrating! On first delivery date promised, it never arrived & there was no communication as to why. Then call to distributor- never called me back after saying they would within 45 minutes. Third call they promised delivery this Monday,5 days after original date - so fingers crossed that it really happens!