Loved working with Daisy Loved working with Daisy! Our new Signature 2 person sauna is amazing! We use it everyday. Heats up to 124 in 30 min. Then to 144 in an hour. It is gorgeous. We got basswood. Delivered in 8 days! Delivery was well communicated and they put it in our garage. Easy install with 2 people. Speakers are awesome! Bench is comfy. We did have to pay an electrician to run the correct wires, but worth it!!

Product seems ok; no manual included; customer service unhelpful; sales team harasses you Product - Solo System - received timely, no issues. Outer box was damaged but inside box was fine. Sales Team - harassment level number of calls/texts/voicemails. They just do not stop even after telling them to stop contacting. Customer Service - not helpful. Manuals were not included with the shipped product based on claims that they do everything "digitally." Sounds more like being cheap on printing proper manuals to include with products. That in itself is bizarre given prices of the products. Was told to call a number to get a copy, or "use my phone" when I mentioned I will not be reading a manual on a laptop. I don't think including a manual with the product is an unreasonable request. By the way - every other company with any sort of a product does (even on 20 dollar Amazon items).

I really enjoyed working with Rose I really enjoyed working with Rose. She is extremely knowledgeable regarding red light/infrared technology as well as a thorough understanding of the Sunlighten saunas. With that said, she did not push us to make a sale. Instead she was conscientious and allowed us to take our time while peppering her with questions.

Top notch service! Top notch service! Contacted Evan with a question about ordering product. Instead of just answering my question, he took the next step and put in the order on my behalf. I wasn’t expecting this above and beyond effort and was grateful for how easy he made the process. Thank you!

The sauna is awesome The sauna is awesome, works as expected. Only issue is the android decide that controls it is a bit outdated and they lost rights to allow you to use Hulu app, but you can steam it. Blue tooth is hiccupy when using phone and streaming. I love it and imagine there is nothing better for the cost.