customer
GBI just called Sunlighten to get more… I just called Sunlighten to get more information about the infra red sauna and Abu was just amazing. I purchased after 20 minutes talking with him. I have Lyme disease and I was visiting spa salons for Infrared Sauna Detox . I was paying $40 per session and now I have my own Infrared Sauna I am so happy!!! Thank you Abu for the wonderful experience in this amazing adventure! You truly care and inspire people!
I Want To Perspire
DEMeh…. OK. It does get hot. After 45 minutes. That’s the best I can say about it. The App and user experience is atrocious. I’ve never sat in it and turned it on without having to reset or update something. Error codes pop up 1/3 of the time where I have to unplug it. The other times it does nothing when I hit go. Trying to use the app in my phone is a waste of time unless I’m sitting in it and connected via Bluetooth. The lights in it worked properly once or twice. I gave up on those. Thinking you can connect to this away from the house to preheat it? HA! Waste of time trying. I can connect to my barbecue anywhere. I’m not new to this type of stuff. I’m absolutely shocked how poor the interface is with this. My in laws got one at the same time and they have the same issues. Once I do get it going though I do get a sweat with IR hitting my back and sides. My legs stay a nice cool temp though as the infrared doesn’t hit anything below the waste. Kind of irritating. Oh yeah, putting it together isn’t as easy as you’d think. It doesn’t just go together like it should. Maybe the software will improve but I think they used the cheapest stuff they could find. Good luck.
Kyle B
GBTop notch service! Top notch service! Contacted Evan with a question about ordering product. Instead of just answering my question, he took the next step and put in the order on my behalf. I wasn’t expecting this above and beyond effort and was grateful for how easy he made the process. Thank you!
Karen Davis
GBGreat Sales Experience My sauna has not been delivered yet, so I’ll need to update this review after I get it. I want to say, if my conversation with Ramon is any indicator of what my experience with my sauna will be like…I am stoked! We spent almost two hours discussing which unit would be best for me. At one point, I felt like I was speaking with the owner of the company. His passion, knowledge, and enthusiasm blew me away! I’ll be back to update this review in a few months.
Monte
GBThe options for heat programs are very… The options for heat programs are very specific. It does get up to temperature like it should. The door is hard to close quietly and we ended up swapping out one of the colored lights to put a regular light in for reading. With those things changed it would have received an A+ but in this situation, just an A. I would definitely buy from the same company again.