Great product with the best price… Great product with the best price around. Shipping was fast and everything arrived in perfect condition. It also arrived exactly as estimated during checkout. Only criticism would be that there was no communication between the order confirmation and the trucking company calling to schedule delivery several weeks later.

The lack of response is astounding The lack of response is astounding. No live chat, returned emails, or phone calls. It’s quite unsettling when many customers are spending in excess of $10K on their purchase with no idea if and when they’ll actually receive it. Lead times online are completely misstated. 3 weeks passed on a non-custom order and it’s still “preparing to ship” and no one returns messages on any communication platform to provide an update. Get the impression they’re shutting down shop. Chris seems to respond to reviews doing damage control repeating poor excuses. Don’t purchase from here.

I ordered the Barcelona at the end of… I ordered the Barcelona at the end of February. On their website it said shipping in Mid March. Its April and still no word on the sauna. Tried to email, call and live chat with no response. Finally had to file a dispute with the credit card company to get a response. Representative replied that they have trouble with their phone lines. But I tried every way possible to contact them. Saw this excuse used with another customer. If it is the case, why not just use a dedicated cell for business use? Finally got word the item was shipped on 4/5

Excellent experience Received a good deal with shipping included. Lead time was accurately estimated. Everything was delivered and assembled without issue. No complaints.

Outstanding service, great selection. Outstanding service, fast shipment and competitive price for my sauna orders. Select Sauna is now my favorite sauna store. Thank You.