Misrepresentation We recently purchased a sauna after a great deal of research to find an American made sauna that would work in our older home. Select Saunas had one on their website that seemed to fit our needs. The website clearly stated it was 15 amps but on arrival, we discovered that it is 20 amps which our circuitry cannot support. The literature in the box also indicates 15 amps. We reached out to customer service who initially advised us to purchase an adapter. After speaking to an electrician, they advised against it. I reached out to customer service again only to be told that we would need to pay return shipping as well as a 25% restocking fee. Why should I have to pay for their inaccurate advertising and misrepresentation of the product? Not trustworthy at all.

Select Saunas is unresponsive if there's an issue Select Saunas is a great company as long as you're placing an order. They are very responsive...as long as you're placing an order. Select Sauna will NOT be responsive and a paying customer can expect a total run around when you need troubleshooting or support. I will never recommend this company after spending ungodly amount of money with this company to be ghosted as soon as there is an issue. Find another supplier!

Highly recommend Select Saunas Christoffer was great to work with. He was timely and thorough answering each of my emails with multiple questions. He was even available for quick phone call when it came to shipping. I also appreciate he offers a military discount, free shipping, and no sales tax! Shipping was quick and delivery was easy to schedule. I did have a damaged bench that Christoffer quickly had replaced and it arrived about a week later. I would recommend Select Saunas to everyone. I absolutely love my sauna!

Sauna is amazing. Shipping was quick and delivery was easy. The sauna took about an hour and half to build with 2 people (my husband and myself). It was easy to read instructions. They sauna takes less than 20 minutes to heat up and is very hot at the maximum temperature.

Overall sound experience Overall sound experience. I had some damage via shipment that was hidden, but I was taken care of after this was disclosed to the vendor. Love the product, works great!