all around great experience I originally found Select Saunas because of their competitive prices. but their customer services were excellent and the shipping all went smoothly, which is critical when dealing with a precious product like a sauna stove. As a builder of saunas, I'll definitely be doing business with them in the future!

HSA approved and quick delivery The selection process was fun and the options many. The shipping scheduler communicated every step and the freight / delivery driver went the extra step and delivered the pallet down the driveway to my garage door. Assembly was a breeze with little help.

We absolutely love our Almost Heaven… We absolutely love our Almost Heaven Audra 2-4 Person Canopy Barrel Sauna from Select Saunas. My husband was able to build and install it himself. We love the look and design of the sauna, and have enjoyed it nightly since we got it. We have only had 2 adults in it so far, and that is a very comfortable fit. Select Saunas' customer service was exceptional throughout the ordering process.

Misrepresentation We recently purchased a sauna after a great deal of research to find an American made sauna that would work in our older home. Select Saunas had one on their website that seemed to fit our needs. The website clearly stated it was 15 amps but on arrival, we discovered that it is 20 amps which our circuitry cannot support. The literature in the box also indicates 15 amps. We reached out to customer service who initially advised us to purchase an adapter. After speaking to an electrician, they advised against it. I reached out to customer service again only to be told that we would need to pay return shipping as well as a 25% restocking fee. Why should I have to pay for their inaccurate advertising and misrepresentation of the product? Not trustworthy at all.

This was a horrible experience from… This was a horrible experience from beginning to end. Although they did communicate after over a month of nonstop emails, i didn’t receive product until 2 months later. When shipment arrived the loader didn’t have tool adn pallet broken. (Had to manually unload sauna). To be fair, Chris was responsive after asking to send extra parts because of cheap wood. However , new parts were incorrectly milled and the whole sauna was off balance. This Sauna was made very low quality for the price I paid. Wouldn’t recommend select sauna. They have a good sale until order is made and now nobody is responding to my discrepancy. Very disappointed in product and customer service. Find someone else that has better quality and honest salespeople.