This was a horrible experience from… This was a horrible experience from beginning to end. Although they did communicate after over a month of nonstop emails, i didn’t receive product until 2 months later. When shipment arrived the loader didn’t have tool adn pallet broken. (Had to manually unload sauna). To be fair, Chris was responsive after asking to send extra parts because of cheap wood. However , new parts were incorrectly milled and the whole sauna was off balance. This Sauna was made very low quality for the price I paid. Wouldn’t recommend select sauna. They have a good sale until order is made and now nobody is responding to my discrepancy. Very disappointed in product and customer service. Find someone else that has better quality and honest salespeople.

Overall sound experience Overall sound experience. I had some damage via shipment that was hidden, but I was taken care of after this was disclosed to the vendor. Love the product, works great!

We absolutely love our Almost Heaven… We absolutely love our Almost Heaven Audra 2-4 Person Canopy Barrel Sauna from Select Saunas. My husband was able to build and install it himself. We love the look and design of the sauna, and have enjoyed it nightly since we got it. We have only had 2 adults in it so far, and that is a very comfortable fit. Select Saunas' customer service was exceptional throughout the ordering process.

Great customer service, high quality sauna products! They answered my call immediately and were really helpful in helping us find a sauna that would fit our requirements. We ended up ordering the Thermory No. 63 and after a few weeks the sauna was up and running in our backyard. We are amazed by the quality of the barrel and how smooth the wood is, both interior and exterior. Thought heat distribution would be uneven since it's a barrel but don't notice much difference anywhere. Pleasantly surprised to find how great and stylish the HUUM Drop 9 kW heater looks in our sauna compared to the pictures. It makes the sauna look super luxurious in combination with the dark Thermowood. Highly recommend Select Saunas for their great customer service and the quality products. We couldn't be happier!

Excellent experience Received a good deal with shipping included. Lead time was accurately estimated. Everything was delivered and assembled without issue. No complaints.