Excellent experience Received a good deal with shipping included. Lead time was accurately estimated. Everything was delivered and assembled without issue. No complaints.

Tracking missing order I had an order that I did not receive & contacted the company. Chris A. responded very quickly & tracked down the issue & sent out another product. I would highly recommend this company.

This was a horrible experience from… This was a horrible experience from beginning to end. Although they did communicate after over a month of nonstop emails, i didn’t receive product until 2 months later. When shipment arrived the loader didn’t have tool adn pallet broken. (Had to manually unload sauna). To be fair, Chris was responsive after asking to send extra parts because of cheap wood. However , new parts were incorrectly milled and the whole sauna was off balance. This Sauna was made very low quality for the price I paid. Wouldn’t recommend select sauna. They have a good sale until order is made and now nobody is responding to my discrepancy. Very disappointed in product and customer service. Find someone else that has better quality and honest salespeople.

So I was very doubtful in the beginning… So I was very doubtful in the beginning since I didn't really know if they were credible or not, but after having a short call with customer support, I instantly felt reassured in their competence in helping me in my special situation. Thank you Select Saunas for helping pick my new favourite sauna!

Highly recommend Select Saunas Christoffer was great to work with. He was timely and thorough answering each of my emails with multiple questions. He was even available for quick phone call when it came to shipping. I also appreciate he offers a military discount, free shipping, and no sales tax! Shipping was quick and delivery was easy to schedule. I did have a damaged bench that Christoffer quickly had replaced and it arrived about a week later. I would recommend Select Saunas to everyone. I absolutely love my sauna!