Sauna is amazing. Shipping was quick and delivery was easy. The sauna took about an hour and half to build with 2 people (my husband and myself). It was easy to read instructions. They sauna takes less than 20 minutes to heat up and is very hot at the maximum temperature.

Select Saunas is unresponsive if there's an issue Select Saunas is a great company as long as you're placing an order. They are very responsive...as long as you're placing an order. Select Sauna will NOT be responsive and a paying customer can expect a total run around when you need troubleshooting or support. I will never recommend this company after spending ungodly amount of money with this company to be ghosted as soon as there is an issue. Find another supplier!

I ordered the Barcelona at the end of… I ordered the Barcelona at the end of February. On their website it said shipping in Mid March. Its April and still no word on the sauna. Tried to email, call and live chat with no response. Finally had to file a dispute with the credit card company to get a response. Representative replied that they have trouble with their phone lines. But I tried every way possible to contact them. Saw this excuse used with another customer. If it is the case, why not just use a dedicated cell for business use? Finally got word the item was shipped on 4/5

Received quick responses from several… Received quick responses from several staff members. They went above and beyond with reaching out the delivery team to make sure they were in contact with us. Their team provided technical documentation and support when we needed it. Thank you.

A+ Excellent Customer Service and Awesome Sauna! I purchased the Madison sauna and absolutely Love it. Mark was fantastic, very helpful. The Sauna shipped quickly, was packed well and the shipping company was excellent, they delivered the sauna right into my garage. The Sauna was a breeze to assemble and I couldnt be happier. Thank you Select Saunas!