CallRail does an awesome job of… CallRail does an awesome job of routing, tracking and recording my phone numbers. The ease of setting up call flows and adding new tracking numbers is seamless. The software can get a little pricey if you send a lot of texts or use a lot of minutes, but overall it's worth it. I highly recommend CallRail for any business looking to track their phone calls and use numbers other than their cell phones for a more professional look.

Easy, Fairly Robust, and Inexpensive CallRail has an easy setup, and the numbers are mostly clean; no less so than other call tracking companies. I do wish there was we more options for trigger dynamic number insertion for campaign with many different sources. There are a decent amount but not quite enough. CallRail remains the best of the half dozen or so that we've tried. Also, the pricing model is a bit odd for an agency setup. The account structure is fine for agencies, but the way the pricing scales is odd.

CallRail has the best support team CallRail is a great tool and has the best support team of anyone we work with. Everyone is friendly, knowledgeable, and helpful. We don't run into actual issues with the platform itself, but anything we have encountered has been addressed and resolved quickly. CallRail is also great at taking feedback and making actual product changes and feature additions based on such requests.

Best Support Ever I've been a CallRail customer for years! Their customer service and support are consistently awesome. I've had my clients using CallRail tracking numbers for 10+ years and have never had an issue. But when I need some extra TLC, they are always there to guide me. THANK YOU CALLRAIL TEAM! (Caps for emphasis).

Go To Choice For Call Tracking When it comes to tracking the results of landing pages, using a tool like CallRail is a must. CallRail's CallPool functionality solved every problem we ran into. I love being able to see all of the data you want in a simple dashboard and still having the ability to export data if needed. The setup of custom integrations with Google Adwords and Google Analytics was a breeze!