TurboTenant

320 E Vine Drive, 80524, Fort Collins, United States
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3.65
Based on 20 Reviews

5

60.00%

4

5.00%

3

5.00%

2

0.00%

1

30.00%
About TurboTenant

Free landlord software for owners and property managers to market rental properties, screen tenants (get credit reports and criminal background checks), collect online rental applications and online rent payments. 100% free for landlords.

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J Lee
GB

FRAUD!! FRAUD!!! We recently started getting strange people driving up to our house and couldn't figure out why until someone rung our doorbell and we found out our house was listed on this website fraudulently for rent!!!! There's no way to contact them to get the listing removed immediately. Clearly no one is verifying the listings on their website and having random people come up to my house is incredibly dangerous to me and my family. I'll be reporting them to the local news next!!!

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Cosie S
GB

I like the auto reminders to tenant I like the auto reminders to tenant. I like all the necessary forms available at my fingertips. Customer service has been helpful. I feel less pressure to always have to be on top of the rental process. There is adequate guidance and resources to alleviate a lot the stress of being a landlord.

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KFT
GB

Love the Customer Service My situation was complicated - and still is, but TT customer service is extremely helpful and responsive. I would highly encourage any landlord to subscribe to the premium service. It's a must-have for tricky situations. I have always had excellent response times. I also love that they track our conversations. A great document just in case I ever needed it.

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ItsMe
GB

Terrible site and poor customer… Terrible site and poor customer service. Will not allow me to post since I have more than one apartment available. They also assume everyone that posts owns each property. Most do not. I would avoid this site.

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Max
GB

We have multiple accounts with them for… Update: TurboTenant just went ahead and cancelled our accounts without notifying us. When we enter our emails we get a message that says no accounts have been found. Was it because of this review? We are paying separately for each account and at this point we just stranded. We have over 30 tenants that now are just unable to access their info on TurboTenant or submit a payment. We have multiple accounts with them for different owners we manage properties for and we just noticed that text messages from one owner's account are showing on another account and vice versa. We reached to them and basically they said this is because we have too many tabs open and access accounts through so many devices. Really sad how they put the burden of their incompetence in our shoulders. This is very typical from TurboTenant. Not the first time they just wash their hands and fail to take ownership for the technical issues they have. This is also a huge privacy concern, tenants communicate private info all the time and they no longer have the certainty that their info is being well protected.

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