Love the Customer Service My situation was complicated - and still is, but TT customer service is extremely helpful and responsive. I would highly encourage any landlord to subscribe to the premium service. It's a must-have for tricky situations. I have always had excellent response times. I also love that they track our conversations. A great document just in case I ever needed it.

I had high hopes for this company I had high hopes for this company, but I am frustrated and upset with their accounting processes. They have poor customer service and have raised their prices over 100% year over year. They even started charging my tenants extra fees without notice (ACH). AVOID this company.

I like the auto reminders to tenant I like the auto reminders to tenant. I like all the necessary forms available at my fingertips. Customer service has been helpful. I feel less pressure to always have to be on top of the rental process. There is adequate guidance and resources to alleviate a lot the stress of being a landlord.

The idea of TurboTenant is great but… The idea of TurboTenant is great but the app and execution are both lacking. I’ve been using it for a few years and still have trouble accessing leases or payments among the larger issues, clearing out old leads or tenants who have moved, as example of stuff that could be done better.

Helpful Support TurboTenant support staff is so helpful! I have never had an issue that they couldn't solve. And I made a suggestion about being able to share work orders with maintenance workers via email, and they added that as a feature! I feel like they really listen to their users and are constantly trying to improve their product.